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[CURRENT ISSUE] The Sims 3 - Issues playing on newer (post 2013) Macs

by Bluebellflora
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Original Post

Re: [CURRENT ISSUE] The Sims 3 - Issues playing on newer (post 2013) Macs

@cjones13  The workarounds that you need are creating an alias for any packs that don't already have them, copying files from the folder of one pack to another, and editing your .sgr files.

 

https://bluebellflora.com/sims-3-packs-not-showing-as-installed/

https://answers.ea.com/t5/The-Sims-Mac/CURRENT-ISSUE-Sims-3-Unknown-Error-in-El-Capitan-Sierra-High/...

https://bluebellflora.com/fix-for-incompatible-graphics-for-the-sims-3-on-mac/

 

Depending on your computer's specs and which packs you have installed, you may or may not need to do all three steps.  If you could post this information, we could help you get the game running on your mac.

 

gather mac specs:  https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-3-Mac-Help-Guides-and-Troubleshooting/m-p/475...

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 201 of 209 (643 Views)

Re: [CURRENT ISSUE] The Sims 3 - Issues playing on newer (post 2013) Macs

★★★★ Novice

Processer: 

2.9 GHz Intel Core i5

 

Memory: 8gb 2133mhz 

LPDDR3

 

Graphics: 

Intel Iris Graphics 550 1536 MB

 

The only game I installed was the main game. When I launch it I don't even get the Sims 3 plumbob, I only get the Unknown Error message.

Message 202 of 209 (636 Views)

Re: [CURRENT ISSUE] The Sims 3 - Issues playing on newer (post 2013) Macs

@cjones13  Since you can't even run the base game, you'll need to edit the .sgr files.  But there's someone who can help you with that, if you want.  Bluebellflora is great with this kind of thing, and she's around right now, if you're interested.  Just post here:

 

https://bluebellflora.com/2018/07/24/sims-3-mac-players-i-need-your-help/

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 203 of 209 (625 Views)

Re: [CURRENT ISSUE] The Sims 3 - Issues playing on newer (post 2013) Macs

★★★★ Newbie

Hey! I have the exact same problem and I was just wondering what video you are referring to?

Message 204 of 209 (509 Views)

Re: [CURRENT ISSUE] The Sims 3 - Issues playing on newer (post 2013) Macs

@OceanGRose  Since there are so many different issues with Sims 3 in mac OS, I'm not sure which problem you're referring to.  But the video is probably this one, which shows how to move files from certain incompletely installed packs into the folder of your newest pack by release date:

 

https://answers.ea.com/t5/The-Sims-Mac/CURRENT-ISSUE-Sims-3-Unknown-Error-in-El-Capitan-Sierra-High/...

 

This is only one of the fixes for the unknown error.  If you've installed any of Ambitions, Late Night, Fast Lane, and Outdoor Living, and at least one of those four packs is not your newest (by the date EA released it), then you'll need to apply the fix in the video.  (If, on the other hand, you only installed one of those packs, and it is your newest, then you could skip that step.)

 

These four packs usually don't have their own aliases in Applications, alongside the alias for the base game, so you'd need to create one for each of them as well.  But that's simple:

 

https://bluebellflora.com/sims-3-packs-not-showing-as-installed/

 

If these steps don't help you, the problem may be your graphics card—some are not supported by TS3.  In that case, you'd need to edit the game's .sgr files to force it to recognize your card.  If you'd like help with this, or you're not sure whether it's necessary, please list your computer's specs here, as described in this post:

 

https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-3-Mac-Help-Guides-and-Troubleshooting/m-p/475...

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 205 of 209 (506 Views)

Re: [CURRENT ISSUE] The Sims 3 - Issues playing on newer (post 2013) Macs

★★★★ Novice

Hello guys, 

 

Solution for unknown error for The sims 3 i found here : https://www.youtube.com/watch?v=kDdtZIuu89I

Message 206 of 209 (326 Views)

Re: [CURRENT ISSUE] The Sims 3 - Issues playing on newer (post 2013) Macs

[ Edited ]

That video only describes the fix for one of the six different causes of the unknown error message, and doesn't cover all the details about that one approach, either.  Luckily, Bluebellflora wrote a comprehensive guide to installing Sims 3 in macOS.  It's in her master help thread pinned to the top of this forum, or you can find the guide in this post:

 

https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-3-Mac-Help-Guides-and-Troubleshooting...

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 207 of 209 (311 Views)

Re: [CURRENT ISSUE] The Sims 3 - Issues playing on newer (post 2013) Macs

★★★★ Newbie

I have never played TS3 on this laptop as it is pretty new, but here's my issue. I downloaded and installed TS3 Starter Pack from Origin, download and installation went fine. Then I tried to launch and it wouldn't get past the blue screen with the plumbob without an error. So I followed Bluebellflora's directions and now I get the unknown error popup and can't even get the game to launch at all. I have uninstalled and reinstalled twice now, but not through the uninstaller, as my game doesn't even show up as an option to be uninstalled, so  I moved all the folders and add-ons to the trash. I am unsure what to do at this point, if the game is just not compatible for my laptop then I guess I'll just have to deal with that but I used to play TS3 all the time on a desktop before my sister lost the disk. Any help would be appreciated. Below is the error I get and my computer information. Thanks. 

 

macOS Mojave Version 10.14.2

MacBook Pro (13", 2017)

2.3 GHz intel core i5

16GB 2133MHz LPDDR3

Intel Iris Plus Graphics 640 1536 MB

 

Message 208 of 209 (80 Views)

Re: [CURRENT ISSUE] The Sims 3 - Issues playing on newer (post 2013) Macs

[ Edited ]

@rhyeneldridge  Your particular model Mac usually runs Sims 3 just fine, once a couple of steps have been taken to fix certain issues with how the game installs.  Most people running Mojave find that they don't even need to add their graphics card to the game's database, although that's not too complicated if it turns out to be necessary.  Hopefully you'll be able to skip that step though.

 

Please start by doing a clean uninstall of everything Sims 3-related.  In case you didn't see this before, here's Bluebellflora's guide:

 

https://bluebellflora.com/how-to-do-a-clean-uninstall-and-reinstall-on-a-mac/

 

Install the base game only, and run the Super Patch to manually patch to 1.67.

 

https://bluebellflora.com/sims-3-manual-super-patch-for-mac-1-67/

 

Now try to launch the game.  If you get an unknown error, let me know.  If you get the license server error, that's fine, you can ignore it for now.  Just install High-End Loft Stuff and Late Night, then create an alias (icon) for Late Night in Applications, alongside the alias for the base game.  Here's how:

 

https://bluebellflora.com/sims-3-packs-not-showing-as-installed/

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 209 of 209 (76 Views)
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