Re: [CURRENT ISSUE] The Sims 3 - Issues playing on newer (post 2013) Macs

by cjones13
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Original Post

Re: Alternatives to playing Sims 3 on a MacBook Air 7'2 with OS Sierra

★★★ Novice

Screen Shot 2018-07-13 at 5.24.17 PM.pngScreen Shot 2018-07-13 at 5.25.00 PM.png

This is what I changed my GraphicsCards and GraphicsRules to. Tried IntelHD6000 as well.

Message 241 of 274 (2,018 Views)

Re: Alternatives to playing Sims 3 on a MacBook Air 7'2 with OS Sierra

@blvnco305  I responded to your post in the mac forum, where Bluebellflora can give you the best advice about your TS3 issues.  I just wanted to note here that it would be best if you edited your original post to remove your mac's serial number.  You can list its specs manually, or edit the photo in Preview and put a thick black line over the number.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 242 of 274 (2,003 Views)

Re: Alternatives to playing Sims 3 on a MacBook Air 7'2 with OS Sierra

@blvnco305

I've moved your thread to the incompatible graphics one we have running about this issue. It's good to keep these posts in the same place and if we find a miraculous answer to your issue it will help others Standard smile

Your Mac has the most incompatible processor and graphics mix as the Broadwell processor you have is also problematic.

You said in your post ".....and the alternative one from a comment left on a thread where I am copying Ambitions/Late night into another folder" but it is important to understand that these two workarounds are NOT for the same thing so the Ambitions/LN/FL/OL fix is not an alternative to this graphics fix.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 243 of 274 (1,987 Views)

Re: Alternatives to playing Sims 3 on a MacBook Air 7'2 with OS Sierra

For those still struggling with this issue, please read my post here asking for feedback and more information.


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Please do not PM me unless I ask you to, I won't reply
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Message 244 of 274 (1,901 Views)

Re: [CURRENT ISSUE] The Sims 3 - Issues playing on newer (post 2013) Macs

★★★★★ Novice

I have a 2017 MacBook Pro and can't launch this game. I tried doing the work around of moving it to my desktop but it won't work still.

Message 245 of 274 (1,839 Views)

Re: [CURRENT ISSUE] The Sims 3 - Issues playing on newer (post 2013) Macs

@cjones13  The workarounds that you need are creating an alias for any packs that don't already have them, copying files from the folder of one pack to another, and editing your .sgr files.

 

https://bluebellflora.com/sims-3-packs-not-showing-as-installed/

https://answers.ea.com/t5/The-Sims-Mac/CURRENT-ISSUE-Sims-3-Unknown-Error-in-El-Capitan-Sierra-High/...

https://bluebellflora.com/fix-for-incompatible-graphics-for-the-sims-3-on-mac/

 

Depending on your computer's specs and which packs you have installed, you may or may not need to do all three steps.  If you could post this information, we could help you get the game running on your mac.

 

gather mac specs:  https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-3-Mac-Help-Guides-and-Troubleshooting/m-p/475...

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 246 of 274 (1,987 Views)

Re: [CURRENT ISSUE] The Sims 3 - Issues playing on newer (post 2013) Macs

★★★★★ Novice

Processer: 

2.9 GHz Intel Core i5

 

Memory: 8gb 2133mhz 

LPDDR3

 

Graphics: 

Intel Iris Graphics 550 1536 MB

 

The only game I installed was the main game. When I launch it I don't even get the Sims 3 plumbob, I only get the Unknown Error message.

Message 247 of 274 (1,980 Views)

Re: [CURRENT ISSUE] The Sims 3 - Issues playing on newer (post 2013) Macs

@cjones13  Since you can't even run the base game, you'll need to edit the .sgr files.  But there's someone who can help you with that, if you want.  Bluebellflora is great with this kind of thing, and she's around right now, if you're interested.  Just post here:

 

https://bluebellflora.com/2018/07/24/sims-3-mac-players-i-need-your-help/

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 248 of 274 (1,969 Views)

Re: [CURRENT ISSUE] The Sims 3 - Issues playing on newer (post 2013) Macs

★★★ Newbie

Hey! I have the exact same problem and I was just wondering what video you are referring to?

Message 249 of 274 (1,853 Views)

Re: [CURRENT ISSUE] The Sims 3 - Issues playing on newer (post 2013) Macs

@OceanGRose  Since there are so many different issues with Sims 3 in mac OS, I'm not sure which problem you're referring to.  But the video is probably this one, which shows how to move files from certain incompletely installed packs into the folder of your newest pack by release date:

 

https://answers.ea.com/t5/The-Sims-Mac/CURRENT-ISSUE-Sims-3-Unknown-Error-in-El-Capitan-Sierra-High/...

 

This is only one of the fixes for the unknown error.  If you've installed any of Ambitions, Late Night, Fast Lane, and Outdoor Living, and at least one of those four packs is not your newest (by the date EA released it), then you'll need to apply the fix in the video.  (If, on the other hand, you only installed one of those packs, and it is your newest, then you could skip that step.)

 

These four packs usually don't have their own aliases in Applications, alongside the alias for the base game, so you'd need to create one for each of them as well.  But that's simple:

 

https://bluebellflora.com/sims-3-packs-not-showing-as-installed/

 

If these steps don't help you, the problem may be your graphics card—some are not supported by TS3.  In that case, you'd need to edit the game's .sgr files to force it to recognize your card.  If you'd like help with this, or you're not sure whether it's necessary, please list your computer's specs here, as described in this post:

 

https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-3-Mac-Help-Guides-and-Troubleshooting/m-p/475...

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 250 of 274 (1,850 Views)