Re: sims 4

by Miamaimoomoo
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Original Post

Re: THE SIMS 4 ON MAC SIERRA RADEON 530..NO HOPE?

★★★ Newbie

ok, thank you!

how do I update to high Sierra ?

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Re: THE SIMS 4 ON MAC SIERRA RADEON 530..NO HOPE?

@giadaprof

Point 4 - https://support.apple.com/en-gb/HT208969

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 322 of 519 (999 Views)

Re: sims 4

★★★ Novice
@Bluebellflora
Because ever since I'be brought it there has been small problems like the screen completey glitching out occasinally but heres the info Standard smile
Operating System is macOs sierra
Mac model 15-inch, 2017
Processor 2.8 GHz intel core i7
Memory (RAM) 16 GB 2133 MHz LPDDR3
Graphics Radeon pro 555 2048 MB
intel HD Graphics 630 1536 MB
Message 323 of 519 (948 Views)

Re: sims 4

@Miamaimoomoo

Thanks, that now makes a lot of sense. You don't have a 2019 16" MacBook Pro, you have a 2017 15" MacBook Pro.

I have merged your thread into this one as Sierra is currently causing issues with the game for those with AMD GPUs (which you have). You need to upgrade your macOS to 10.13 High Sierra or later - https://support.apple.com/en-gb/HT208969 or you can upgrade to the current macOS 10.15 Catalina through the Mac App Store.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 324 of 519 (940 Views)

Re: sims 4

★★★ Novice
@Bluebellflora Thank you alot i appreciate your time and help
Message 325 of 519 (922 Views)

Sims 4 wont launch

★★★ Newbie

tried legacy edition and original. Also tried minimizing the fullscreen in the Options ini file.

I bought it thinking i was gonna be able to handle it specs wise, but maybe i overlooked something. Really was excited to play this. Pretty bummed. Any help of course is greatly appreciated thanks for taking the time to read this. 

 

Thanks

Jason

 

Specs:

 

macOS SIerra

10.12.2 (16C67)

 

MacBook Pro (15-inch, Late 2016)

2.6 GHz Intel Core i7

16 GB 2133 MHz LPDDR3

Radeon Pro 450 2048 MB

Intel HD Graphics 530 1536 MB

Message 326 of 519 (815 Views)

Half black screen when trying to launch the Sims 4 on Mac

[ Edited ]
★ Novice
Spoiler
Spoiler
Spoiler
 

Hi everyone,

 

The Sims 4 hasn't worked on my Mac for months now. Whenever I try to launch the game, it zooms in on my desktop screen (which is normal) but then splits my screen in half. The right side of the screen is black, the left shows my desktop zoomed in. After that it shows the little rainbow loading wheel thing and that's how it stays. My Mac completely freezes like that and the only thing I can do is restart it.

 

I have uninstalled and reinstalled the Sims 4 and also Origin multiple times, repaired the game on Origin, everything is updated to the latest version, removed all mods, moved the Electronic Arts folder to my desktop and tried launching the game from Launchpad.

 

So far none of those things have worked for me. Please let me know if you have any other solutions. I would really appreciate it.

 

 

MacBook Pro     (15-inch, 2016)

Processor           2,6 GHz Intel Core i7

Memory              16 GB 2133 MHz LPDDR3

Graphics             Radeon Pro 450 2048 MB

                           Intel HD Graphics 530 1536 MB

 

 

 

Thank you in advance!

 

Message 327 of 519 (829 Views)

Re: Sims 4 wont launch

@coronasucks69

Your issue is macOS Sierra. You need to update your OS to High Sierra or later. You can find links in the solution on page 1 of this thread I have moved your post to, link here - https://answers.ea.com/t5/Technical-Issues-Mac/Sims-4-does-not-launch-in-macOS-Sierra/m-p/8425319#M2...

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 328 of 519 (748 Views)

SIMS 4 OPEN ERROR

★★★ Newbie

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 4
What expansions, game packs, and stuff packs do you have installed? SIMS 4
Steps: How can we find the bug ourselves? MY SIMS GAME WONT OPEN
What happens when the bug occurs? MY SIMS GAME WONT OPEN
What do you expect to see? JUST GET A WHITE SCREEN WITH SOME FRAGMENTATION
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No

DOWNLOADED SIMS 4 BUT IT WONT OPEN FROM THE ORIGIN APP JUST FREEZES MY MAC ON A WHITE SCREEN

Message 329 of 519 (849 Views)

Re: SIMS 4 OPEN ERROR

★★★ Newbie
@DaggersnDunders post your specs, i think the issue is you need high sierra
Message 330 of 519 (754 Views)