[CURRENT ISSUE] Sims 4 crashing since November 2020 update, NOT CC/Mod related

by kaileaforever
Reply

Original Post

Re: S4 Mac Platform Update *Crashing*

★★★ Novice

Hello! Having the same issues as everyone else. The game crashes without warning and there doesnt seem to be a pattern since the update. I dont have mods enabled and i tried repairing the game a few times...

 

Looks like it doesnt happen in build mode just in live but it happens unexpectedly without an error message.

 

Another note - anyone else having issues aging their sims up using the birthday cake?

 

last crash and config log attached, thank you!

Attachment
Download this attachment
Message 71 of 268 (1,542 Views)

Re: [CURRENT ISSUE] Sims 4 crashing since November 2020 update, NOT CC/Mod relat

★★★ Apprentice

@Bluebellflora

 

I can try it, but I want the old saves files to work as well. Frown

Message 72 of 268 (1,681 Views)
0

Game Crashes after 10-20 min of play; no mods/cc

★★★ Novice

Hi! I updated my game yesterday and everything had been running smoothly. However, everytime I play for maybe 10-20ish minutes, the game crashes unexpectedly. There have been no errors when loading it and the loading times have not been very long. It inconsistently produces a crash report. I don't play with mods/cc, I've repaired the game thrice,  and I have disabled origin in game (way before this problem has persisted).

 

(I also don't know if this problem is related, but I keep getting an error that 7 or more items have been removed from the household due to an error of the stuff/expansion/game packs I have either not being owned by my EA account or not downloaded on my laptop. However, at the opening screen, all the packs I have are shown as being downloaded on my computer. Unfortunately, I'm not exactly sure what objects are missing.)

 

I've typed in both my mac details and the most recent crash report from my Sims folder. 

 

Thank you!

 

Mac Details:

  • Version 10.15.7
  • Macbook (Retina, 12-inch 2017)
  • Processor: 1.3 GHz Dual-Core Intel Core i5
  • Memory: 8 GB 1867 MHz LPDDR3
  • Graphics: Intel HD Graphics 615 1536 MB

Last Crash Report from Sims 4 Folder:

 

version><sessionid>d64dfd300322a2f85fac5f06</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-11-11 22:28:06</createtime><buildsignature>Local.Unknown.Unknown.1.68.154.1220-1.200.000.475.Release</buildsignature><systemconfig></systemconfig><categoryid> 0xc4815</categoryid><stack> 0xc4815 0xc0ac6 0x8b032 0x2057be 0x202842 0x201ef9 0x201a14 0x1fc985 0x20414e 0x1f5393 0x6109 0x1b8b</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 1648.04<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Origin Version: 10,5,87,45080<br />Modded: False<br />SystemInfo: Mac OS X Version 10.15.7 (Build 19H15) GPU: Intel HD Graphics 615 macOS Metal driver 0.0.0.0<br />(baseaddr) 0x101518000,'The Sims 4' 0x101518000,'The Sims 4' 0x101518000,'The Sims 4' 0x101518000,'The Sims 4' 0x101518000,'The Sims 4' 0x101518000,'The Sims 4' 0x101518000,'The Sims 4' 0x101518000,'The Sims 4' 0x101518000,'The Sims 4' 0x101518000,'The Sims 4' 0x7fff6bfa1000,'libsystem_pthread.dylib' 0x7fff6bfa1000,'libsystem_pthread.dylib'(/baseaddr)</contextdata></report>

 

 

 

 

Message 73 of 268 (1,219 Views)

Re: [CURRENT ISSUE] Sims 4 crashing since November 2020 update, NOT CC/Mod relat

★★★★ Novice

Same. I only started having this problem since the last update. Def not my gaming laptop or anything I'm doing. Game just crashes without warning. Happens in both Live Mode and Build.

Message 74 of 268 (1,616 Views)

Re: S4 Mac Platform Update *Crashing*

★★★★ Novice

Not with human sims, but my pets won't age up with the Age Up Vet Treat. They eat them and then nothing happens.

Message 75 of 268 (1,614 Views)
0

Re: S4 Mac Platform Update *Crashing*

★★★★ Novice

I did have issues with Sims aging up with the birthday cake. I brought the cake and sim to a community lot and they were able to age up there.

Message 76 of 268 (1,614 Views)

Re: [CURRENT ISSUE] Sims 4 crashing since November 2020 update, NOT CC/Mod relat

★★★ Novice
@Bluebellflora I haven't tried a new save, so only exisiting ones.
Message 77 of 268 (1,603 Views)

Re: [CURRENT ISSUE] Sims 4 crashing since November 2020 update, NOT CC/Mod relat

[ Edited ]
★ Pro

Going to add to this, just happened for me on mac, full CTD. Played for a good 5 hours, now that is all lost. Requested logs attached. Has happened now with and without cc installed.

 

Happened just after the mail with bills pop up came on, teen (only one in household, vampire) at school.

 

No pop up for error, just straight CDT.

 

iMac (Retina 4K, 21.5-inch, 2019)
3 GHz 6-Core Intel Core i5
8 GB 2667 MHz DDR4
Radeon Pro 560X 4 GB

macOS Catalina 10.15.7

 

I also saved the actual Apple crash log if that would be of any use, let me know.

 

 

 

Attachment
Download this attachment
Message 78 of 268 (1,481 Views)
0

Game Unplayable After Update

★★★ Newbie

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.33
What expansions, game packs, and stuff packs do you have installed? Pets, Parenthood, City Living, Dine Out, Seasons
Steps: How can we find the bug ourselves? Open the game and play for 2 or more minutes
What happens when the bug occurs? Sims will freeze before completing actions for up to hours until the game won't let you select anything or fast forward time. Saving takes an unnatural amount of time and is the only way to stop this. One time the in-game clock wouldn't progress and clicking fast forward in any way did nothing.
What do you expect to see? I expect the game tasks to be functional and time to progress in the game with fast forward available.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Downloaded the 1.33 November 2020 Update.

Downloading the new update has made my game unplayable. I was excited to buy the new game pack but now will not be doing so because I wouldn't even be able to play it as things are now.

Message 79 of 268 (1,297 Views)

Re: [CURRENT ISSUE] Sims 4 crashing since November 2020 update, NOT CC/Mod relat

★★★ Novice
@Bluebellflora I made a brand new save, crashes every 15/20 minutes
Message 80 of 268 (1,451 Views)