November 2020
So frustrating! To think how much money people have spent on this game, just to not be able to even play it on their brand new machines. So insane to me.
November 2020
How annoying! I was not reviewing the forum so at the beginning I thought that maybe some CC or mods caused this. The game was just quitting itself, usually with weird noise coming from my laptop. But no worries, I just started to save it every sims' day so I don't lose a lot of playing. Then, everything began to stop at 5:06 AM sims' time. From that point I couldn't click on anything. Now I can only bring camera to see my family but that's it. The world is still working as you can see the sun going up and down, the weather changing etc. But that's it. So I tried absolutely every possible solution that you could find including reinstallation of everything and at the end in the main menu I got notification that there is a global issue and link to this thread.
Tis issue has been firstly reported one or two days after new game was released and still there is no working workaround. Where are ANY comms to the public posted? How is the resolution going? Should we keep checking or you have ANY ETA?
This is just ridiculous as we pay a lot of money for game that was firstly released when it was not even ready (I mean that base game is awful and you need to buy several packs to be able to normally play and have fun with it). And then you buy another pack when it's released and you can play like for only one day.
I don't mind waiting but I'd love to hear more updates about this issue for EA.
November 2020
November 2020
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...
There are some known issues with specific model Macs.
November 2020
@MCBK10 wrote:
So frustrating! To think how much money people have spent on this game, just to not be able to even play it on their brand new machines. So insane to me.
Exactly. Brand new machines have hardware that may not yet be supported in the game files such as GPUs. They also may be running outdated OS versions and drivers from when it was factory installed and into the consumer's hand.
Is the -nosound workaround not working for you? Which Mac do you have?
November 2020
November 2020
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...
November 2020
November 2020
i’m having the same issue on my 11 Mac Pro. Game crashes as soon as i click build mode everytime! The game is unplayable.
November 2020
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...
Are you sure it is this same issue? It doesn't sound like it but does sound like an issue from a while ago on certain model Macs.