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Re: [CURRENT ISSUE] Sims 4 crashing since November 2020 update, NOT CC/Mod relat

by FelicityWishes13
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Original Post

Feedback from speakers when computer muted while playing

★★★ Novice

I don't know where I would put this, but ever since the Nov 10 update, not only has my game been crashing in live mode, my speakers are also making a weird, loud, feedback sound every so often while playing on mac.

Last night it made a loud feedback noise right before crashing, just now it made a few feedback sounds without crashing, but I saved and closed the game anyway because it made me think it was going to crash again. Both times it happened when my computer volume was muted.

It just sounds like a loud, elongated beep type of noise, kind of sounds like microphone feedback 

Message 81 of 268 (402 Views)

Re: [CURRENT ISSUE] Sims 4 crashing since November 2020 update, NOT CC/Mod relat

★★★ Newbie

I tried to update the Sims 4 and it failed to update.

Message 82 of 268 (639 Views)
0

Re: [CURRENT ISSUE] Sims 4 crashing since November 2020 update, NOT CC/Mod relat

★★★★ Apprentice

I had to update Catalina anyway, so this is before I updated Catalina. I am now running the latest version. Attached are config and lastCrash. About to test post installing new version of Catalina. Only have a few minutes to mess with this, but I have upped my graphics just hoping maybe I can play on something other than low-medium. Forums is broken, can't attach a .txt because it's not a txt. (hint: it's a txt.) Copypasting instead.
 
I'm trying medium now! /fancy...


Product: The Sims 4
Platform: Catalina 10.15.6 (19H15)
Which language are you playing the game in? English
How often does the bug occur? Within 5 minutes of starting game, 100% of time.
What is your current game version number? No idea. Can has a dumb right now.

What expansions, game packs, and stuff packs do you have installed?

 All.
Steps: How can we find the bug ourselves? Load game. Set sims to do stuff. Wait.
What happens when the bug occurs? The game crashes
What do you expect to see? The game to be playable. Currently unplayable.
Have you installed any customization with the game, e.g. Custom Content or Mods? No mod.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Nov 10 patch was installed.

 

<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>a2b85208309490fe5fac8ba9</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-11-12 01:17:12</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1220-1.200.000.475.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x185172b</categoryid><stack> 0x185172b 0x1887661 0x186da52 0x18692d7 0x10a8d3a 0x107de5a 0xfa4585 0xdfaa12 0x3465 0x2112 0x20f1 0xbf2ea 0x9e7f9 0x9e35f 0x9de47 0x82bea 0x81e3e 0x2fabd 0x2f7d5 0x2f579 0x41039 0x3f880 0x3158e 0x3396</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 367.11<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Origin Version: 10,5,87,45080<br />Modded: False<br />SystemInfo: Mac OS X Version 10.15.7 (Build 19H2) GPU: Radeon Pro Vega 56 macOS Metal driver 0.0.0.0<br />(baseaddr) 0x10cf46000,'The Sims 4' 0x10cf46000,'The Sims 4' 0x10cf46000,'The Sims 4' 0x10cf46000,'The Sims 4' 0x10cf46000,'The Sims 4' 0x10cf46000,'The Sims 4' 0x10cf46000,'The Sims 4' 0x10cf46000,'The Sims 4' 0x10cf46000,'The Sims 4' 0x10cf46000,'The Sims 4' 0x10cf46000,'The Sims 4' 0x7fff39bc4000,'Foundation' 0x7fff37507000,'CoreFoundation' 0x7fff37507000,'CoreFoundation' 0x7fff37507000,'CoreFoundation' 0x7fff37507000,'CoreFoundation' 0x7fff37507000,'CoreFoundation' 0x7fff36186000,'HIToolbox' 0x7fff36186000,'HIToolbox' 0x7fff36186000,'HIToolbox' 0x7fff347ba000,'AppKit' 0x7fff347ba000,'AppKit' 0x7fff347ba000,'AppKit' 0x7fff347ba000,'AppKit'(/baseaddr)</contextdata></report>

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Message 83 of 268 (689 Views)

Re: [CURRENT ISSUE] Sims 4 crashing since November 2020 update, NOT CC/Mod relat

★★★★ Apprentice

I have gotten a crash log from Apple to spawn after the latest crash. Here it is for your enjoyment. I'm going to crank my settings to maximum and see if it crashes or implodes my CPU/GPU first. Wish me luck!

Message 84 of 268 (679 Views)

Re: [CURRENT ISSUE] Sims 4 crashing since November 2020 update, NOT CC/Mod relat

★★★ Novice

I keep having the same problem it just keeps closing with no error.

Message 85 of 268 (678 Views)

Re: [CURRENT ISSUE] Sims 4 crashing since November 2020 update, NOT CC/Mod relat

[ Edited ]
★★★★ Apprentice

I set everything up to Ultra *and* some, and I immediately crashed again as usual. Logs and new config attached.

I have done everything from * game to absolute weakest to run it at absolute best with zero change in symptoms. Crash is within a minute of hitting pause and trying to play usually.

Game... unplayable. I will resume my plan to try again on Friday when the expansion launches.

Cp of Last Crash because this forums is convinced it's not a txt when it is.

<report><version>2</version><sessionid>dc9e894a806737465fac96ad</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-11-12 02:00:51</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1220-1.200.000.475.Release</buildsignature><systemconfig></systemconfig><categoryid> 0xc2568</categoryid><stack> 0xc2568 0xa3676 0xa6fab 0xa3b4d 0x1f5393 0x6109 0x1b8b</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 166.54<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Origin Version: 10,5,87,45080<br />Modded: False<br />SystemInfo: Mac OS X Version 10.15.7 (Build 19H15) GPU: Radeon Pro Vega 56 macOS Metal driver 0.0.0.0<br />(baseaddr) 0x105d9a000,'The Sims 4' 0x105d9a000,'The Sims 4' 0x105d9a000,'The Sims 4' 0x105d9a000,'The Sims 4' 0x105d9a000,'The Sims 4' 0x7fff6810c000,'libsystem_pthread.dylib' 0x7fff6810c000,'libsystem_pthread.dylib'(/baseaddr)</contextdata></report>

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Message 86 of 268 (493 Views)
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Re: [CURRENT ISSUE] Sims 4 crashing since November 2020 update, NOT CC/Mod relat

★★★★ Apprentice

It seems my last posts were lost.

Ultra with extras: crashed.

Everything crashed. Same deal. Different outputs on the error messages I get, but... the thing ate them.

In my specific case, I can build in ultra mode without crashes. I'm attempting to see if my GPU will crash or if that bug/problem has been resolved for my machine since the last patch.

Message 87 of 268 (638 Views)

Re: [CURRENT ISSUE] Sims 4 crashing since November 2020 update, NOT CC/Mod relat

★★★★ Apprentice

One last-ditch attempt to get my latest config and lastcrash files to post to the thread if anyone wants them. Then I build for ten minutes before going to work because building works so I can get a hit hooray!

 

<report><version>2</version><sessionid>dc9e894a806737465fac96ad</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-11-12 02:00:51</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1220-1.200.000.475.Release</buildsignature><systemconfig></systemconfig><categoryid> 0xc2568</categoryid><stack> 0xc2568 0xa3676 0xa6fab 0xa3b4d 0x1f5393 0x6109 0x1b8b</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 166.54<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Origin Version: 10,5,87,45080<br />Modded: False<br />SystemInfo: Mac OS X Version 10.15.7 (Build 19H15) GPU: Radeon Pro Vega 56 macOS Metal driver 0.0.0.0<br />(baseaddr) 0x105d9a000,'The Sims 4' 0x105d9a000,'The Sims 4' 0x105d9a000,'The Sims 4' 0x105d9a000,'The Sims 4' 0x105d9a000,'The Sims 4' 0x7fff6810c000,'libsystem_pthread.dylib' 0x7fff6810c000,'libsystem_pthread.dylib'(/baseaddr)</contextdata></report>

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Message 88 of 268 (631 Views)

Re: [CURRENT ISSUE] Sims 4 crashing since November 2020 update, NOT CC/Mod relat

[ Edited ]
★★★ Novice

I’m so nervous reading all of this because my game just finished downloading the new update. ☹️ I’m repairing the game now before I try playing. I’m on my 5th generation for the legacy challenge. I don’t want this update to mess up my save!!! 

Message 89 of 268 (665 Views)

Re: [CURRENT ISSUE] Sims 4 crashing since November 2020 update, NOT CC/Mod relat

★★★★ Novice

Yup.
Definitely something to do with the November update.

 

I don't use any CC or MODS and had no trouble at all until the update.

Now the game CONSTANTLY crashes or freezes or glitches.

 

Also when I first opened a household after the update it told me multiple things were not part of the games I owned and 8 items had been deleted.
Even when I took my dog to the vet which is the untouched original building that came with Cats & Dogs it said the same thing that certain items had been removed because they weren't part of packs I owned. 

 

The longest I've played is 10 minutes before it crashes but most of the time after 2/3 minutes it crashes and comes up with a report.

 

I have a mac.

Message 90 of 268 (629 Views)
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