Re: [CURRENT ISSUE] Installation Verification Failure (Sims 3 64-bit release)

puzzlezaddict · November 2020

Update: This issue should now be solved for all affected players. The issue on EA's end that was causing this particular error has been addressed.

If for some reason you're still seeing the installation verification error, please contact EA customer support:

https://help.ea.com/en/contact-us/

Specifically say that you play on a Mac and that you would like the entitlement for the 64-bit version of Sims 3 added to your account. If the first support rep doesn't understand, says they can't help, or claims this is not an issue, feel free to ask that this be escalated.

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I don't work for EA. I'm just trying to help fellow players with their games.

EA_Lanna · November 2020

Thanks for sharing the update @puzzlezaddict.

As mentioned above, if the issue persists please get in touch with the support team directly for further assistance.

Closing this thread here.

- EA_Lanna

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Re: [CURRENT ISSUE] Installation Verification Failure (Sims 3 64-bit release)

Original Post

Re: [CURRENT ISSUE] Installation Verification Failure (Sims 3 64-bit release)

Re: [CURRENT ISSUE] Installation Verification Failure (Sims 3 64-bit release)