Re: Continue issues with Mac freezing after October update

by znijnz
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Original Post

Re: Continue issues with Mac freezing after October update

★★★★ Apprentice

got it! thanks! here you go 

 

 

com.apple.driver.AppleIntelLpssI2C                (3.0.60)            
com.apple.driver.AppleIntelLpssDmac               (3.0.60)            
com.apple.driver.AppleIntelLpssI2CController      (3.0.60)            
com.apple.driver.AppleIntelMCEReporter            (115)               
com.apple.driver.AppleGraphicsControl             (5.2.6)             
com.apple.iokit.IOGraphicsFamily                  (576.1)             
com.apple.AppleGraphicsDeviceControl              (5.2.6)             
com.apple.driver.AppleIntelSlowAdaptiveClocking   (4.0.0)             
com.apple.kext.AMDSupport                         (3.1.0)             
com.apple.driver.AppleIntelPCHPMC                 (2.0.1)             
com.apple.driver.AppleIntelLpssUARTCommon         (3.0.60)            
com.apple.driver.AppleIntelLpssUARTv1             (3.0.60)            
com.apple.kext.AMD10000Controller                 (3.1.0)             
com.apple.driver.AppleGraphicsDevicePolicy        (5.2.6)             
com.apple.kext.AMDRadeonServiceManager            (3.1.0)             
com.apple.kext.AMDRadeonX5000HWServices           (3.1.0)             
com.apple.kext.AMDRadeonX5000                     (3.1.0)             
com.apple.kext.AMDRadeonX5100HWLibs               (1.0)               
com.apple.kext.AMDFramebuffer                     (3.1.0) 
Message 181 of 229 (498 Views)

Re: Continue issues with Mac freezing after October update

★ Apprentice

Hello, 

 

I've been experiencing the same issues since the September patch, posted this like a month ago on this forum (this or a merged thread). I must say, I'm still experiencing the issues, but my game is not completely unplayable. I've noticed the game lags a little first and only when I continue (and especially spin my camera more or very fast) it freezes.

 

I have a habit of saving my game a lot (I've had this habit for years, since I had an issue when my Sims 4 game crashed every time a time machine backup was initiated). 

But most importantly, I spin my camera very slowly now... Every time the game lags a little bit when spinning the camera, I save and restart. It's sad of course that I have to adjust and interrupt my gameplay because of a stupid bug, but hey... This way, I'm still enjoying my game :-)

 

Of course, whether it's an issue on EA's end or Apples end, I hope someone discovers what's causing this freezing thing and it gets fixed either by EA or Apple...

 

So here's the information from my Terminal:

com.apple.driver.AppleIntelLpssI2C                (3.0.60)            

com.apple.driver.AppleIntelLpssDmac               (3.0.60)            

com.apple.driver.AppleIntelLpssI2CController      (3.0.60)            

com.apple.iokit.IOGraphicsFamily                  (576.1)             

com.apple.driver.AppleIntelSlowAdaptiveClocking   (4.0.0)             

com.apple.AppleGraphicsDeviceControl              (5.2.6)             

com.apple.driver.AppleIntelCFLGraphicsFramebuffer (14.0.7)            

com.apple.kext.AMDSupport                         (3.1.0)             

com.apple.kext.AMD10000Controller                 (3.1.0)             

com.apple.driver.AppleIntelPCHPMC                 (2.0.1)             

com.apple.driver.AppleIntelLpssUARTCommon         (3.0.60)            

com.apple.driver.AppleIntelLpssUARTv1             (3.0.60)            

com.apple.driver.AppleIntelKBLGraphics            (14.0.7)            

com.apple.driver.AppleGraphicsControl             (5.2.6)             

com.apple.driver.AppleGraphicsDevicePolicy        (5.2.6)             

com.apple.kext.AMDRadeonX5000HWServices           (3.1.0)             

com.apple.kext.AMDRadeonServiceManager            (3.1.0)             

com.apple.kext.AMDRadeonX5000                     (3.1.0)             

com.apple.kext.AMDRadeonX5400HWLibs               (1.0)               

com.apple.kext.AMDFramebuffer                     (3.1.0)  

 

And as a reminder, my specs:

iMac (Retina 4K, 21.5-inch, 2019)

macOS Catalina version 10.15.7 (19H2)

Processor: 3,2 GHz 6-Core Intel Core i7

Memory: 32 GB 2667 MHz DDR4

Graphic card: Radeon Pro Vega 20 4 GB

Message 182 of 229 (454 Views)

Re: Continue issues with Mac freezing after October update

★ Guide

I do the same thing, many saves and restarts, but I can’t get 20-30 minutes without a camera angle change (or zoom in) to eventually lead to a full freeze. Sometimes the first few times I get the spinning wheel and it unfreezes itself, but it always progresses to a full freeze the next time. 

Yesterday I tried and I got a full game freeze immediately upon loading a lot and zooming in. 

Message 183 of 229 (447 Views)

Re: Continue issues with Mac freezing after October update

@aftksims

Could you upload the save this happened with yesterday and PM me the link?

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 184 of 229 (438 Views)

Re: Continue issues with Mac freezing after October update

@znijnz

Super, thanks Standard smile Would you be willing to upload your most recent save that crashed and Pm me the link too please?

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 185 of 229 (436 Views)

Re: Continue issues with Mac freezing after October update

★ Guide

Just PMed you a DropBox link.

Message 186 of 229 (430 Views)

Re: Continue issues with Mac freezing after October update

★ Apprentice
@Bluebellflora just sent you a PM :-)
Message 187 of 229 (399 Views)

Re: Continue issues with Mac freezing after October update

★ Apprentice

Just a thought... Because I was just having lots of freezing on a particular lot in my save...

 

Could this issue maybe have something to do with the new way the game treats/calculates windows and doors? That broke cc windows for one, but maybe the calculations (or something way too technical for me, I don't know much about this stuff tbh) the game now makes, somehow mess up the way the graphics cards in our iMacs work? I dunno...

 

The lot I was having the issues with (save file I sent to @Bluebellflora ) is a lot with cc windows that I 'fixed' for the time being by placing Basegame windows on top of them with bb.moveobjects on.

Message 188 of 229 (396 Views)

Re: Continue issues with Mac freezing after October update

@znijnz

Got it thanks. Interesting about the windows. Which lot is it in the save?

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 189 of 229 (390 Views)

Re: Continue issues with Mac freezing after October update

★★★★ Apprentice

@znijnz Definitely goes along with an earlier theory that something in the the more recent patches is triggering this to happen. If only they could figure out what. I don’t know coding or technology either but I personally have never had a game just not work like this. Even sims 3 wouldn’t do this particular problem to my Mac which is so bizarre to me. 

Message 190 of 229 (383 Views)