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[CURRENT ISSUE 64-bit] bulky eyelashes? grainy hair?

by spookyorca
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Original Post

Re: [CURRENT ISSUE 64-bit] bulky eyelashes? grainy hair?

★★ Novice

I'm having the blocky eyelashes and shiny hair issues, but I'm also having the issue where big black pixel squares appear all over my sims in CAS.

Message 61 of 79 (512 Views)

Re: [CURRENT ISSUE 64-bit] bulky eyelashes? grainy hair?

@CentraMagik  A couple of screenshots of the black pixel squares would be helpful.  You can put your game in windowed mode (cmd-enter) and then use cmd-shift-4 to capture the section of screen you want to show.

 

Please also attach your deviceconfig.log to a post; it's in Documents > Electronic Arts > The Sims 3.  (You'll need to manually open the folders; the file won't show up in a search.)  You can delete your user and computer names, about 25 lines down, but there's nothing else in that file that can identify you.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 62 of 79 (493 Views)

Re: [CURRENT ISSUE 64-bit] bulky eyelashes? grainy hair?

★★ Novice

I don't know how to find the config log, but I am currently on a MacBook Air (I don't know what year), and am running High Sierra.Screen Shot 2021-01-16 at 8.53.33 PM.png

Message 63 of 79 (477 Views)

Re: [CURRENT ISSUE 64-bit] bulky eyelashes? grainy hair?

★★★★★ Novice

Still the same issues and EA haven't been active since the first update. I think they've abandoned us lol

Message 64 of 79 (456 Views)

Re: [CURRENT ISSUE 64-bit] bulky eyelashes? grainy hair?

@CentraMagik  I described how to find the deviceconfig.log here:


Please also attach your deviceconfig.log to a post; it's in Documents > Electronic Arts > The Sims 3.  (You'll need to manually open the folders; the file won't show up in a search.)  You can delete your user and computer names, about 25 lines down, but there's nothing else in that file that can identify you.


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I don't work for EA. I'm just trying to help fellow players with their games.
Message 65 of 79 (438 Views)

Re: Sims look low-resolution

★★★ Newbie

I also have shiny hair and blocky eyelashes. 

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Message 66 of 79 (426 Views)

Re: [CURRENT ISSUE 64-bit] bulky eyelashes? grainy hair?

★ Novice

And that’s will be useful for that problem? I have the same, with the hair. 

Message 67 of 79 (384 Views)

Re: [CURRENT ISSUE 64-bit] bulky eyelashes? grainy hair?

@aerowenia  The deviceconfig is useful for people with the grainy hair because that issue doesn't affect everyone.  The file shows your graphics chip or card, OS and driver version, and graphics settings, which can help identify and reproduce the issue.  I don't know whether it will ever be fixed, but more info can only help.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 68 of 79 (378 Views)

Re: [CURRENT ISSUE 64-bit] bulky eyelashes? grainy hair?

★★★ Novice
@puzzlezaddict It won’t allow me to delete my user and computer name. How do i do it?
Message 69 of 79 (254 Views)

Re: [CURRENT ISSUE 64-bit] bulky eyelashes? grainy hair?

@CheeringPenguins  Open the file with TextEdit: right-click and select "Open With."

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 70 of 79 (246 Views)
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