Re: Build/Live Mode Static and Purple/Green

by Rachel_W1738
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Original Post

Build/Live Mode Static and Purple/Green

[ Edited ]
★★ Novice

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68.154.1220
What expansions, game packs, and stuff packs do you have installed? Discover University, Get Famous, Seasons, Cats & Dogs, City Living, Get Together, Get To Work, Parenthood, Dine Out, Spa Day, Outdoor Retreat, Bowling Night Stuff, and Movie Hangout Stuff.
Steps: How can we find the bug ourselves? The bug occurs whenever I go to a lot in build mode or live mode. I've tried going on different saves, worlds, and lots, but I still get the problem. I have laptop mode off.
What happens when the bug occurs? Whenever I go to a lot, build mode or live mode, everything is static and purple/green. When I go the gallery and close off of it, you can still kind of see it. That also happens with other pop ups like "build mode items have been removed".
What do you expect to see? I expect to see a normal build/live mode.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Pictures:

 

https://drive.google.com/file/d/1jnepSVJmxTYRYR1H68wh2Yiwx8FMiXTg/view?usp=sharing

 

https://drive.google.com/file/d/1V-7STuDvAqlMD7dYamJL9tUOKlEQdS51/view?usp=sharing

 

https://drive.google.com/file/d/13QXKMCvydCgWcpdw-9t42Wpbpr8QtcJh/view?usp=sharing

Message 1 of 5 (576 Views)

Re: Build/Live Mode Static and Purple/Green

Hero
@Rachel_W1738 Unfortunately your pictures aren't public. Could you change permissions ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 5 (543 Views)

Re: Build/Live Mode Static and Purple/Green

★★ Novice
@crinrict Sorry. I hope it works now.
Message 3 of 5 (523 Views)

Re: Build/Live Mode Static and Purple/Green

@Rachel_W1738 

 

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 4 of 5 (513 Views)

Re: Build/Live Mode Static and Purple/Green

★★ Novice

I'm playing on the legacy version. 
I'm not running any antivirus.
I've repaired the game many times and have also tried uninstalling and reinstalling it.

I have removed all of my cc/mods and I still have the problem.

Message 5 of 5 (501 Views)