Bought Sims 4 for the first time, not opening.

by affocato
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Bought Sims 4 for the first time, not opening.

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★★★ Newbie

I'm new to Origin/ The Sims and I bought Sims 4 earlier today. After waiting for it to download for a few hours, I opened it and all I get is a black screen and then it crashes. 

I've tried moving the sims application to my desktop and opening it without origin, and I've also tried repair game which didn't make a difference. 

 

I accidentally deleted it so it's currently downloading again.

 

Here are my mac specs: 

 

 

 

any help?

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Re: Bought Sims 4 for the first time, not opening.

@affocato

 

The game will not run without Origin so please make sure the Sims 4 app is in your Applications folder.

 

Can you please disable Origin in-game then try loading the game again.


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -

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Re: Bought Sims 4 for the first time, not opening.

@affocato

 

The game will not run without Origin so please make sure the Sims 4 app is in your Applications folder.

 

Can you please disable Origin in-game then try loading the game again.


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 2 of 2 (653 Views)