April 2020
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.62.67.1220
What expansions, game packs, and stuff packs do you have installed? Base game
Steps: How can we find the bug ourselves? After 04/06/2020 patch I can no longer run the game on my 64bit system. It asks me to download the Legacy version. My mac has a 64bit processor (Intel Core i3) and the regular version of game ran fine before this update. I'm on an older OS, 10.9.5.
What happens when the bug occurs? When launching the game via Origin
What do you expect to see? Game launchin the regular version instead of asking for Legacy
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. 1.62.67.1220
Error that didnt show up before the last patch:
April 2020
Hi @OhCherriez
Moving this to the mac forum for troubleshooting
Could you please provide your specs as described here: https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
April 2020
April 2020
Okay, so this change -SIms 4 requiring GC Metal technology to run- happened on the last patch, correct? Because I was able to play even after the switch last year from 32 to 64 bit and the intro of Legacy. This is upsetting, to say the least. Thanks for the feedback.
April 2020