October 2020
^^ It added to my library fine, and it says it's unlocked but it hasn't installed and isn't present in game.
October 2020
October 2020
October 2020 - last edited October 2020
@puzzlezaddictNow I found the 64 bit version in my windows origin. So I came back to Mac and eventually found it but I cannot see 'showtime' expansion pack. it's still missing. :D
October 2020
@Fefyy The granting of entitlements, as they're called, is lagging behind for new purchases. It's an issue on EA's end that they're sorting out; it should be resolved soon, hopefully within a few days or a week. Please see thsi post for more information:
https://answers.ea.com/t5/Technical-Issues-Mac/the-sims-3-64-bit-amp-metal-release/m-p/9652952#M8808
October 2020
@aodoherty Things are moving along... slowly. I wouldn't worry about it for now.
October 2020
October 2020
I've been checking my Origin library daily and I still only have the 32 bit version of the base game (which I bought back in 2009, so not a recent purchase by any means). I contacted EA customer support yesterday (after several failed tries as their web site kept hanging) and got into a live chat with a rep that said that the new version is still rolling out. From reading this thread it looks like whether the rep understands the issue or not is hit-or-miss. Maybe I should have uttered the magic words "please grant me the entitlements"?
November 2020
Hi!
I downloaded and installed the game, but it didn't say anything specific about the 64-bit update and it won't even open to a loading screen. Should I be downloading it from the store or is it automatically applied and just not working on my laptop?
November 2020
Thanks for your insight. I don't have the content at all.