[135dec40:90f690cf:00000075:495f32a0] Updated patch, now can't open game!

by imogan1
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Original Post

Re: Sims 4 unable to start after update. Mac Initialization error at start up

★★★★ Novice
@vnestv I'm having the same problem with my MacBook air, its not letting me launch the game since yesterday and its really pissing me off. At this point i don't know what to do!!
Message 11 of 1,013 (6,300 Views)

Re: Error[135dec40:90f690cf:00000075:495f32a0]

★★★ Newbie
@MaxisJoe Je joue en français, j'ai défini la langue sur anglais et rien ne s'est produit
Message 12 of 1,013 (7,393 Views)

Re: Error [135dec40:90f690cf:00000075:495f32a0]

★ Apprentice

same error after today update (Mac)... 

Whats wrong with you EA!

 

 

Message 13 of 1,013 (6,220 Views)

Re: Error: Initialization error at start up

★★★★ Novice
@MaxisJoe what if i do use english and it still doesn't work either?
Message 14 of 1,013 (6,466 Views)

Unable to start: Initialization error at start up.

[ Edited ]
★★★ Newbie

after I bought The sims 4 with game packs I cannot play it.Because it shows 

Unable to start:

 

Initialization error at start up.

 

[135dec40:90f690cf:00000075:495f32a0]

 

please help

Message 15 of 1,013 (6,157 Views)

Re: Sims won’t load after new update

★★★ Newbie
@MaxisJoe It didn't work for me!
Message 16 of 1,013 (6,464 Views)
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Re: Error: Initialization error at start up

★★★ Newbie

I dont have english language option at all (only origin is in english) 

Message 17 of 1,013 (6,443 Views)

Re: Error: Initialization error at start up

EA Staff
@Gabywis, please describe the exact steps you've taken to change the language (please include any restarts of the Sims 4).

@republic241 Are you saying that your game language is already English and it's still not working correctly? What hardware and macOS version are you using? Do you know if you are/were using the LE version of the game?

@aude_hhh Please describe the exact steps you took.
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Message 18 of 1,013 (6,428 Views)
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[135dec40:90f690cf:00000075:495f32a0] error on Mac 07/04/2020

[ Edited ]
★★★ Newbie

Hi there,

 

I'm aware this topic is known but could not find a solution to it.

I'm on a fairly recent mac and everything worked perfectly until I clicked on "install new patch". Since, I get this error message: [135dec40:90f690cf:00000075:495f32a0] and can't play anymore.

 

I have re-installed Origin, re-installed all my downloaded content (available in english only), tried to repair the game... and still the problem isn't solved.

 

 

Help?

 

08/04/2020 Update: it seems the game can launch when I click on "Play" from my library > the sims > extension pack > Extension name "play" but it doesn't work if I click on the "main" the sims button.

Message 19 of 1,013 (6,253 Views)

Re: Error: Initialization error at start up

EA Staff
@elipetskaya What happens if you select any of those other languages?
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I am an employee of EA.

Please do not send me private messages unless I ask you to. I promise that you will get help faster in the public forum. Thank you.
Message 20 of 1,013 (6,410 Views)
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