Error: Initialization error at start up

[xime12pink]

@ElsaLB2004 Hey! where do I find that folder?!
Thank you

[Arantxa2003]

@MaxisJoe Hello, what could be the reason of this? It's the second time I have this error

[xime12pink]

@MaxisJoe I can´t find that file! And I already changed the language a thousand times, and it's not working

[camroberge]

I tried it but when i click on origin, there's no ''installer data" folder. There's only : CatalogCache, ClientInfo.plist, DownloadCache and LocalContent. 

[muchachanel]

Cannot find the Installer Data.
Here's the folders I have in my Origin folder

[rosalielacasse]

@MaxisJoe It worked for me guys !!!!! OMG I'm sooooo happy ! I spend all day trying to make the game works !!!

THANK YOU SO MUCH !!!!

_________________________________________

this guys is the solution from @MaxisJoe, mine was in french, I changed it in english ...

Here's a solution that is known to work. It's a little technical though. Don't get scared off from it! You can do it.



Go to "/User/<user>/Library/Application Support/Origin/Installer Data/" (where "<user>" is your user name on your Macintosh. The "Library" folder may be hidden by macOS. You can easily reveal it though. See: https://osxdaily.com/2016/12/12/show-user-library-folder-macos-sierra/
Once in "Installer Data" look for files that end in the extension "plist". The file names will be something like: 1011164.plit or 1070252.plist. Open each of these PLIST files
Look for "<key>Locale</key>" followed by "<string>en_US</string>".
Change the "en_US" to your preferred language. It needs to be in the format specified by the ICU Locale notation (see list of common values below)
Save the changes to ALL the PLIST files you've changed
Make sure the Origin client GUI is ALSO set to the desired language
Launch The Sims 4
Let me know if this doesn't work.



Here's the common ICU language abbreviations you might use:

French: fr_FR

US English: en_US

Russian: ru_RU

Czech: cs_CZ

etc

[MaxisJoe]

@Arantxa2003 It would be far too early to speculate on a root cause at the moment. There's a lot of things that have to line up right for things to work. Sometimes one of the things doesn't line up and the whole thing grinds to a halt. Right now we're just need to get you all playing again, then figure out what went wrong.

[xime12pink]

@rosalielacasse The problem is that I don't even have that folder on my Mac

[Arantxa2003]

@xime12pink Yeah, me too

[Arantxa2003]

@rosalielacasse Did you lose you progress when you did that?