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by bjthebeauty
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★★★ Newbie

I have downloaded The Sims 4 successfully years ago. Overtime my laptop space was full and I deleted the Sims off of my computer. Fast forward to tonight and I am not able to input my redeem code in. When i do put my redeem code in it says this redeem code has been used already. I have the two disk and the redeem code, can you please tell me how to resolve this issue.

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@bjthebeauty

You need to download and log into Origin using the same EA/Origin account you originally registered the product codes to.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
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