Game keeps getting stuck

[01_Zahra_02]

It isn’t a problem with my laptop as I managed to use my keyboard to close sims. It is a problem with sims itself which keeps freezing 

[simplyluke__]

@Vibama So go to you "documents" then click on your sims 3 folder then click on options, then type in "verticalsync = 1" then close options. Doing this will prevent crashing.

[Vibama]

@simplyluke__ Ok trying that now 🙏🏽 Wish me luck!! I’m doing it on my regular MacBook Pro for now and when I get my M1 in a few weeks I’ll try that too 🤗

[neekomis]

I have a new Macbook pro 13" with m1 chip. This laptop does not have any previously saved data that I transferred over. I was able to successfully download and run Origin on a fresh install.  I was also able to successfully download 24 of the expansion packs. At first the game crashed on startup. I followed the directions and changed the Vertical Sync to 1. That worked and the game runs. I was able to create a character and choose a location to live, but have not extensively tested it past that point. I haven't noticed anything wrong with the sound yet. I'll let you know if I run into anything odd.

Update: I am able to max out the graphics to Ultra without it lagging.

[neekomis]

Rosetta comes automatically installed on the new Macs with the M1 chip. It runs in the background. You don't need to download anything. You also will not notice that it is even there.

[Bluebellflora]

@01_Zahra_02 

Could be your Mac, depends which model it is. Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

[01_Zahra_02]

Hi! I have a 13-inch MacBook Air M1 2020. 

Apple M1 chip with 8‑core CPU and 7‑core GPU

16-core Neural Engine

8GB unified memory

256GB SSD storage

[Bluebellflora]

@01_Zahra_02

Yep, it's your specific model Mac. Enable vsync in the game options.

[01_Zahra_02]

Thank you! Turned on v sync and everything is all good now

[mollyeva123]

@benedictestjerne Mine is doing the same exact thing. I have to completely restart my computer every time.