I try to enable iCloud Drive to test the game and disable V-sync and game can run normally (about V-sync I think "enable" is better, and graphic should run into medium or higher but it can't compare to enable Retina display)
Then I enable Retina display again, it's not work at all (I try so many time). the display zoom out and I can't control anything until it reverts to previous setting (This is real full display I see)
I think move the game file is the solution of this problem.
But, I think next patch will solve the problem for Retina display (I need a better graphic) and resolution that more fit to my display.
Sadly I am having this problem too. I have the 16inch MacBook 2019 with the same stuff the lady listed below. I don't know how to turn of my sync settings. My game usually crashes and the screen tears. Never had a message tell me my graphics card is unrecognizable though. What would be your best advice? Sucks I spent 2 grand on a computer that can run sims lmao.
Bonjour, j'ai également de graves problèmes graphiques quand il s'agit de charger un foyer dans mes Sims.
Ma configuration :
Mac OS Catalina 10.15.3
Intel Core i7 6 coeur
16 GO DDR4
AMD Radeon Pro 5500M 8Go
Mon problème :
Crash graphique (les surfaces en bleu)
Lignes noirs sur l'écran
Crash du jeu
Can you please help me too? my card isn't reconized.... I have followed your steps, and here is my info..
== Graphics device info ===
Name (driver): Radeon Pro Vega 16
Name (database): [Found: 0, Supported: 1]
Chipset: Vendor: 1002, Device: 69af, Board: 0000019b, Chipset: 00c7
Driver: macOS Metal driver, Version: 0.0.0.0
Driver version: 0
Texture memory: 4080MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 0
Opt. features: +d24s8
card 0x69af "AMD Radeon Pro Vega 16" $cardLevelUber $resolutionHigh
Now launch the game to the loading screen then quit. Go into the Electronic Arts > The Sims 4 folder and open the Config.log file, scroll to the top and see if your card has now been found. Under the Graphics device info bit it should now correctly identify your card and show [Found: 1, Supported: 1].
Bear in mind that there are quite significant updates to the game for us Mac users and these changes won't stick (they reset anyway after a patch or repair) but hopefully your card will be added at some point - https://answers.ea.com/t5/Technical-Issues-Mac/The-Sims-4-macOS-Notarization-FAQ/m-p/8876253
I have a 2019 16in Macbook Pro running Catalina 10.15.4. I haven't been able to get The Sims 4 to work properly in-game. Usually, everything works smoothly until I am in a household's lot. Then there is glitching and the screen is obstructed by random colors -- I've attached photos. I've removed all mods and CC, uninstalled and reinstalled The Sims and Origin multiple times. Even after complete resets, the glitching still happens and the game proceeds to crash. Any help?
I just got a 16 inch MacBook Pro with an AMD Radeon Pro 5500M. I read that you should be able to play at the max graphics settings on this computer. However, I'm having an issue with edge smoothing. When I play on even medium-low settings, if edge smoothing is on at all(set to low), the game will be extremely laggy and I get terrible FPS, sometimes dropping to around 10 or less. If I play on high settings with edge smoothing off, I get pretty high FPS and the game runs very well, but the edges are pretty ugly haha. The game also randomly crashes sometimes when I'm about to load a household, but restarting my computer always seems to fix it.
Things I've done to try to fix it:
Turned off iCloud drive
Removed all mods
Tried a new save file
Removed/generated new Options.ini file