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❗️ [WORKAROUND] Problems playing Sims 4 on the 16" MacBook Pro

by Bluebellflora
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Original Post

CERTAIN APTS IN CITY LIVING CRASH/GLITCH GAME

★★★ Newbie

So I am completely at a loss right now cause I've tried everything from running the game with no CC, to trying to find broken CC, to repairing, to uninstalling and reinstalling and I've looked up topics that are similar to my issue but I cannot for the life of me figure it out.

 

Tried windowed more with graphics on low and bulldozed the apartments yet I keep getting glitches like this and the game crashing. This started happening about a week ago I think? It gives me these glitches that are black, green and red like the picture attached.

 

Can anyone help me?

Message 541 of 561 (357 Views)

Re: CERTAIN APTS IN CITY LIVING CRASH/GLITCH GAME

@alyssadendulk 

 

Do you have a 16" MacBook Pro or 2020 27" iMac?

 

Please provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
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Message 542 of 561 (354 Views)

Re: CERTAIN APTS IN CITY LIVING CRASH/GLITCH GAME

★★★ Newbie
@Bluebellflora Yes I have the 16" MacBook Pro
Message 543 of 561 (313 Views)

Re: CERTAIN APTS IN CITY LIVING CRASH/GLITCH GAME

@alyssadendulk

Thanks for confirming. I've merged your posts into this ongoing thread for the well known issue. Please see the opening post and solution on page 1 for possible workarounds although ultimately you may not be able to workaround it and have to wait until EA fix it in a patch (hopefully).

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
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Please do not PM me unless I ask you to, I won't reply
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Message 544 of 561 (298 Views)

Re: ❗️ [WORKAROUND] Problems playing Sims 4 on the 16" MacBook Pro

Has anyone updated to Big Sur 11.4 and noticed any improvement with the game on a 16” MacBook Pro? I saw a fix in the Apple update notes for Civ VI and wondered whether it would affect TS4:

 

This release also fixes the following issues:

 

 

  • 16-inch MacBook may become unresponsive when playing Civilization VI

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 545 of 561 (154 Views)

Invisible floor

★★★ Newbie

every time I log into my game my floors are invisible and its for every house hold. I've tried re starting and repairing on origin but it won't work.

Im on a 2019 macbook pro

I also have no mods installed!

Message 546 of 561 (149 Views)

Re: Invisible floor

@TMORRO18 

 

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 547 of 561 (135 Views)

Re: Invisible floor

★★★ Newbie
  • Are you attempting to play the normal version of the game or the Legacy Edition? I downloaded legacy as before it kept crashing every time I clicked on a household and now I have no floors lol
  • Are you running any antivirus? not that I know of
  • Have you tried to repair the game in Origin? Right click on the game in My Games and select Repair Game. yes 
  • Do you use CC/Mods? If so, have you tried removing them and seeing if that fixes your problem? I don't use mods
Message 548 of 561 (129 Views)

Re: Invisible floor

@TMORRO18

Thanks. I've merged your thread into this master thread for users with 16" MacBook Pros, the disappearing floors is very common on the models. Please see the opening post on page 1.

Could you update Big Sur to the current level, 11.4 and see if that helps (see my previous comment above yours regarding a fix for Civilisation players). Would be great to know if it helps Standard smile

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 549 of 561 (124 Views)

Re: Invisible floor

★★★ Newbie
@Bluebellflora okay thank you ill update and ill let you know Standard smile
Message 550 of 561 (121 Views)
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