November 2020
November 2020
Since the last patch I have had no freezing or crashes. All worlds seem to be playable again. Even the fashion district in San Myshuno is working (before it wouldn't even load half the time). There are still chunks of floor missing in planet honey pop but its a huge improvement.
November 2020 - last edited November 2020
I could load houses/sims before the 11/17/2020 update, but there would be stability issues, like the floor missing, etc., and within a few minutes the game would crash. I was also having that really old issue of the game not recognizing when it was in fullscreen mode--so visually it would be in fullscreen, but the game settings still said "windowed" so it wouldn't let me edge scroll, etc.
AFTER the 11/17/2020 UPDATE: Hooray! It finally recognizes that the game is in fullscreen mode! I thought that all my problems were solved!
BUT: Now I can't even get houses/sims to load before the game crashes. And no, I don't have any mods/custom content, and I never have had them for Sims 4.
Here's the beginning of the crash report I get. It's greek to me, but maybe it can help figure out the issue? I'll try to attach the full report in a file. There's two crash reports in the same file since I saved both before giving up on getting into the game.
CRASH REPORT:
rocess: The Sims 4 [949]
Path: /Applications/The Sims 4.app/Contents/MacOS/The Sims 4
Identifier: com.ea.mac.thesims4
Version: 1.0
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: The Sims 4 [949]
User ID: 501
Date/Time: 2020-11-18 00:09:05.725 -0700
OS Version: macOS 11.0.1 (20B29)
Report Version: 12
Bridge OS Version: 5.0.1 (18P2561)
Anonymous UUID: 5700C594-ABFD-E96B-9C92-986457B7D9BB
Time Awake Since Boot: 260 seconds
System Integrity Protection: enabled
Crashed Thread: 22
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000157901cb8
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [949]
Edit By Crinrict: Split from PC thread, Adjusted Title
November 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2020
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...
November 2020 - last edited November 2020
Thanks, Bluebellflora!
Here's the info on my Macbook:
Macbook Pro (16-inch, 2019)
Processor 2.4 GHz 8-Core Intel Core i9
Memory 32GB 2667 MHz DDR4
Graphics AMD Radeon Pro 5500M 8 GB
MacOS Big Sur 11.0.1
Let me know if there's anything else you need from me! And thanks again!
November 2020
November 2020
I transferred the data from the last two crash reports into a Word .doc and attached it to the original post. Is that what you’re looking for? Or do you need some other document from the game?
November 2020
November 2020