Ever since the Batuu update, my Sims 4 game has been buggy -- freezing and crashing frequently. I have a brand new Mac laptop and absolutely no mods. It's also a clean install from this week.
Replying w/ more info. Not only does Sims crash within 30 minutes at each start (sometimes sooner), but also when it does it takes down my entire system and I have to reboot. The problem has been getting progressively worse. First it was occasional freezes or slow-downs that didn't actually freeze, but increasingly it goes out entirely. Sometimes when it does so it creates graphic errors in the process, where pieces of the screen turn to random other colors. I tried to get a screen shot, but strangely though the screen shot was created, the file was just completely white (as if the computer thought that there was no data on the screen).... I'm attaching that anyway.
My basic specs are as follows: MacBook Pro 2020 OS: Catalina 10.15.6 2.3 Processor: GHz 8-core Intel Core i9 Memory: 32 GB 2667 Mhz DDR4 Graphics: Radeon Pro 5500M 4 GB. AND Intel UHD Grapics 630 1536 MB
Attaching my Config.log (which probably has the same info in it, right?).
Additionally, I went ahead and deleted all saves and repaired the install. Then I played without going to Batuu for about 5 hours to make sure it worked. No crashes. Backed up that save. Took the new-save character to Batuu (with a completely empty inventory). Froze within 30 mins of entering new realm and I had to force quit it. Didn't generate a crash report though!
So I have good reason to believe it's the new content, but I don't see exactly what's causing it.
<?xml version="1.0" ?><root> <report><version>2</version><sessionid>5bdd91bc684a290f5f5801cd</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-09-08 20:47:50</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1220-1.200.000.464.Release</buildsignature><categoryid>crafting_interactions.py:2666</categoryid><desyncid>5bdd91bc684a290f5f5801cd</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception running Element (AttributeError: 'NoneType' object has no attribute 'family_funds') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 335, in _run File "T:\InGame\Gameplay\Scripts\Server\crafting\crafting_interactions.py", line 2666, in transfer_crafting_component File "T:\InGame\Gameplay\Scripts\Server\crafting\crafting_process.py", line 623, in check_is_affordableAttributeError: 'NoneType' object has no attribute 'family_funds'rtim=0 Client Session Time: 17.01 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,82,43225 Modded: False SystemInfo: Mac OS X Version 10.15.6 (Build 19G2021) GPU: AMD Radeon Pro 5500M macOS Metal driver 0.0.0.0 </desyncdata></report> <report><version>2</version><sessionid>5bdd91bc684a290f5f5801cd</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-09-08 20:48:18</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1220-1.200.000.464.Release</buildsignature><categoryid>crafting_interactions.py:2666</categoryid><desyncid>5bdd91bc684a290f5f5801cd</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception running Element (AttributeError: 'NoneType' object has no attribute 'family_funds') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 335, in _run File "T:\InGame\Gameplay\Scripts\Server\crafting\crafting_interactions.py", line 2666, in transfer_crafting_component File "T:\InGame\Gameplay\Scripts\Server\crafting\crafting_process.py", line 623, in check_is_affordableAttributeError: 'NoneType' object has no attribute 'family_funds'rtim=0 Client Session Time: 17.01 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,82,43225 Modded: False SystemInfo: Mac OS X Version 10.15.6 (Build 19G2021) GPU: AMD Radeon Pro 5500M macOS Metal driver 0.0.0.0 </desyncdata></report> <report><version>2</version><sessionid>5bdd91bc684a290f5f5801cd</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-09-08 20:49:00</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1220-1.200.000.464.Release</buildsignature><categoryid>crafting_interactions.py:2666</categoryid><desyncid>5bdd91bc684a290f5f5801cd</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception running Element (AttributeError: 'NoneType' object has no attribute 'family_funds') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 335, in _run File "T:\InGame\Gameplay\Scripts\Server\crafting\crafting_interactions.py", line 2666, in transfer_crafting_component File "T:\InGame\Gameplay\Scripts\Server\crafting\crafting_process.py", line 623, in check_is_affordableAttributeError: 'NoneType' object has no attribute 'family_funds'rtim=0 Client Session Time: 17.01 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,82,43225 Modded: False SystemInfo: Mac OS X Version 10.15.6 (Build 19G2021) GPU: AMD Radeon Pro 5500M macOS Metal driver 0.0.0.0 </desyncdata></report> <report><version>2</version><sessionid>5bdd91bc684a290f5f5801cd</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-09-08 20:49:06</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1220-1.200.000.464.Release</buildsignature><categoryid>crafting_interactions.py:2666</categoryid><desyncid>5bdd91bc684a290f5f5801cd</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception running Element (AttributeError: 'NoneType' object has no attribute 'family_funds') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 335, in _run File "T:\InGame\Gameplay\Scripts\Server\crafting\crafting_interactions.py", line 2666, in transfer_crafting_component File "T:\InGame\Gameplay\Scripts\Server\crafting\crafting_process.py", line 623, in check_is_affordableAttributeError: 'NoneType' object has no attribute 'family_funds'rtim=0 Client Session Time: 17.01 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,82,43225 Modded: False SystemInfo: Mac OS X Version 10.15.6 (Build 19G2021) GPU: AMD Radeon Pro 5500M macOS Metal driver 0.0.0.0 </desyncdata></report> <report><version>2</version><sessionid>5bdd91bc684a290f5f5801cd</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-09-08 20:49:24</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1220-1.200.000.464.Release</buildsignature><categoryid>crafting_interactions.py:2666</categoryid><desyncid>5bdd91bc684a290f5f5801cd</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception running Element (AttributeError: 'NoneType' object has no attribute 'family_funds') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 335, in _run File "T:\InGame\Gameplay\Scripts\Server\crafting\crafting_interactions.py", line 2666, in transfer_crafting_component File "T:\InGame\Gameplay\Scripts\Server\crafting\crafting_process.py", line 623, in check_is_affordableAttributeError: 'NoneType' object has no attribute 'family_funds'rtim=0 Client Session Time: 17.01 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,82,43225 Modded: False SystemInfo: Mac OS X Version 10.15.6 (Build 19G2021) GPU: AMD Radeon Pro 5500M macOS Metal driver 0.0.0.0 </desyncdata></report> <report><version>2</version><sessionid>5bdd91bc684a290f5f5801cd</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-09-08 20:49:35</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1220-1.200.000.464.Release</buildsignature><categoryid>crafting_interactions.py:2666</categoryid><desyncid>5bdd91bc684a290f5f5801cd</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception running Element (AttributeError: 'NoneType' object has no attribute 'family_funds') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 335, in _run File "T:\InGame\Gameplay\Scripts\Server\crafting\crafting_interactions.py", line 2666, in transfer_crafting_component File "T:\InGame\Gameplay\Scripts\Server\crafting\crafting_process.py", line 623, in check_is_affordableAttributeError: 'NoneType' object has no attribute 'family_funds'rtim=0 Client Session Time: 17.01 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,82,43225 Modded: False SystemInfo: Mac OS X Version 10.15.6 (Build 19G2021) GPU: AMD Radeon Pro 5500M macOS Metal driver 0.0.0.0 </desyncdata></report> <report><version>2</version><sessionid>5bdd91bc684a290f5f5801cd</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-09-09 03:52:14</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1220-1.200.000.464.Release</buildsignature><categoryid>career_service.py:197</categoryid><desyncid>5bdd91bc684a290f5f5801cd</desyncid><systemconfig/><screenshot/><desyncdata>[rrodgers] Exception raised while trying to restore career state. (RuntimeError: dictionary changed size during iteration) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 564, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1473, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 569, in on_enter File "T:\InGame\Gameplay\Scripts\Server\careers\career_service.py", line 197, in restore_career_state RuntimeError: dictionary changed size during iterationrtim=0 Client Session Time: 17.01 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,82,43225 Modded: False SystemInfo: Mac OS X Version 10.15.6 (Build 19G2021) GPU: AMD Radeon Pro 5500M macOS Metal driver 0.0.0.0 </desyncdata></report> <report><version>2</version><sessionid>5bdd91bc684a290f5f5801cd</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-09-09 04:37:13</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1220-1.200.000.464.Release</buildsignature><categoryid>__init__.py:442</categoryid><desyncid>5bdd91bc684a290f5f5801cd</desyncid><systemconfig/><screenshot/><desyncdata>Exception reserving for transition: <TransitionSpec: stand@object_chair_diningGENDeskChair_01:0x0e5c0bda136b5c07, carry, surface:object_desk:0x0e5c0bda136b5bf7[1]> (RuntimeError: Attempt to reserve slots without a valid runtime slot: (_SlotManifestEntrySingle(actor=object_Computer_PortableLOW_01(0x0e5c0bdb14518eb0), target=<part 1 on object_desk:0x0e5c0bda136b5bf7>, slot=3197261119),)) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 209, in c_api_server_tick File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 475, in update File "T:\InGame\Gameplay\Scripts\Server\time_service.py", line 112, in update File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 376, in _run File "T:\InGame\Gameplay\Scripts\Server\postures\transition.py", line 583, in _run_gen File "T:\InGame\Gameplay\Scripts\Server\postures\transition.py", line 330, in _do_transition File "T:\InGame\Gameplay\Scripts\Server\postures\posture_graph.py", line 1262, in do_reservation File "T:\InGame\Gameplay\Scripts\Server\animation\__init__.py", line 442, in update_reserved_slots RuntimeError: Attempt to reserve slots without a valid runtime slot: (_SlotManifestEntrySingle(actor=object_Computer_PortableLOW_01(0x0e5c0bdb14518eb0), target=<part 1 on object_desk:0x0e5c0bda136b5bf7>, slot=3197261119),)rtim=0 Client Session Time: 17.01 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,82,43225 Modded: False SystemInfo: Mac OS X Version 10.15.6 (Build 19G2021) GPU: AMD Radeon Pro 5500M macOS Metal driver 0.0.0.0 </desyncdata></report> <report><version>2</version><sessionid>5bdd91bc684a290f5f5801cd</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-09-09 04:37:13</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1220-1.200.000.464.Release</buildsignature><categoryid>posture_graph.py:1252</categoryid><desyncid>5bdd91bc684a290f5f5801cd</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception running Element (RuntimeError: Attempt to reserve slots without a valid runtime slot: (_SlotManifestEntrySingle(actor=object_Computer_PortableLOW_01(0x0e5c0bdb14518eb0), target=<part 1 on object_desk:0x0e5c0bda136b5bf7>, slot=3197261119),)) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 376, in _run File "T:\InGame\Gameplay\Scripts\Server\postures\transition.py", line 583, in _run_gen File "T:\InGame\Gameplay\Scripts\Server\postures\transition.py", line 330, in _do_transition File "T:\InGame\Gameplay\Scripts\Server\postures\posture_graph.py", line 1252, in do_reservation File "T:\InGame\Gameplay\Scripts\Server\animation\__init__.py", line 442, in update_reserved_slotsRuntimeError: Attempt to reserve slots without a valid runtime slot: (_SlotManifestEntrySingle(actor=object_Computer_PortableLOW_01(0x0e5c0bdb14518eb0), target=<part 1 on object_desk:0x0e5c0bda136b5bf7>, slot=3197261119),)rtim=0 Client Session Time: 17.01 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,82,43225 Modded: False SystemInfo: Mac OS X Version 10.15.6 (Build 19G2021) GPU: AMD Radeon Pro 5500M macOS Metal driver 0.0.0.0 </desyncdata></report> </root>
<?xml version="1.0" ?><root> <report><version>2</version><sessionid>f06272964aadd3b75f58a92e</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-09-09 06:07:25</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1220-1.200.000.464.Release</buildsignature><categoryid>organization_tracker.py:345</categoryid><desyncid>f06272964aadd3b75f58a92e</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception running Element (AttributeError: 'NoneType' object has no attribute 'points_to_current_rank') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate File "T:\InGame\Gameplay\Scripts\Server\alarms.py", line 260, in _run File "T:\InGame\Gameplay\Scripts\Server\sims\university\degree_tracker.py", line 1276, in _diploma_callback File "T:\InGame\Gameplay\Scripts\Server\sims\university\degree_tracker.py", line 1505, in _set_enrollment_status File "T:\InGame\Gameplay\Scripts\Server\sims\university\degree_tracker.py", line 1267, in _unenrollment_pre_actions File "T:\InGame\Gameplay\Scripts\Server\sims\university\degree_tracker.py", line 1241, in _remove_organization_membership File "T:\InGame\Gameplay\Scripts\Server\organizations\organization_tracker.py", line 345, in deactivate_organizations File "T:\InGame\Gameplay\Scripts\Server\organizations\organization_tracker.py", line 382, in leave_organizationAttributeError: 'NoneType' object has no attribute 'points_to_current_rank'rtim=0 Client Session Time: 17.69 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,82,43225 Modded: False SystemInfo: Mac OS X Version 10.15.6 (Build 19G2021) GPU: AMD Radeon Pro 5500M macOS Metal driver 0.0.0.0 </desyncdata></report> <report><version>2</version><sessionid>f06272964aadd3b75f58a92e</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-09-09 06:07:25</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1220-1.200.000.464.Release</buildsignature><categoryid>organization_tracker.py:345</categoryid><desyncid>f06272964aadd3b75f58a92e</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception running Element (AttributeError: 'NoneType' object has no attribute 'points_to_current_rank') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate File "T:\InGame\Gameplay\Scripts\Server\alarms.py", line 260, in _run File "T:\InGame\Gameplay\Scripts\Server\sims\university\degree_tracker.py", line 1276, in _diploma_callback File "T:\InGame\Gameplay\Scripts\Server\sims\university\degree_tracker.py", line 1505, in _set_enrollment_status File "T:\InGame\Gameplay\Scripts\Server\sims\university\degree_tracker.py", line 1267, in _unenrollment_pre_actions File "T:\InGame\Gameplay\Scripts\Server\sims\university\degree_tracker.py", line 1241, in _remove_organization_membership File "T:\InGame\Gameplay\Scripts\Server\organizations\organization_tracker.py", line 345, in deactivate_organizations File "T:\InGame\Gameplay\Scripts\Server\organizations\organization_tracker.py", line 382, in leave_organizationAttributeError: 'NoneType' object has no attribute 'points_to_current_rank'rtim=0 Client Session Time: 17.69 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,82,43225 Modded: False SystemInfo: Mac OS X Version 10.15.6 (Build 19G2021) GPU: AMD Radeon Pro 5500M macOS Metal driver 0.0.0.0 </desyncdata></report> <report><version>2</version><sessionid>f06272964aadd3b75f58a92e</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-09-09 06:07:25</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1220-1.200.000.464.Release</buildsignature><categoryid>organization_tracker.py:345</categoryid><desyncid>f06272964aadd3b75f58a92e</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception running Element (AttributeError: 'NoneType' object has no attribute 'points_to_current_rank') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate File "T:\InGame\Gameplay\Scripts\Server\alarms.py", line 260, in _run File "T:\InGame\Gameplay\Scripts\Server\sims\university\degree_tracker.py", line 1276, in _diploma_callback File "T:\InGame\Gameplay\Scripts\Server\sims\university\degree_tracker.py", line 1505, in _set_enrollment_status File "T:\InGame\Gameplay\Scripts\Server\sims\university\degree_tracker.py", line 1267, in _unenrollment_pre_actions File "T:\InGame\Gameplay\Scripts\Server\sims\university\degree_tracker.py", line 1241, in _remove_organization_membership File "T:\InGame\Gameplay\Scripts\Server\organizations\organization_tracker.py", line 345, in deactivate_organizations File "T:\InGame\Gameplay\Scripts\Server\organizations\organization_tracker.py", line 382, in leave_organizationAttributeError: 'NoneType' object has no attribute 'points_to_current_rank'rtim=0 Client Session Time: 17.69 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,82,43225 Modded: False SystemInfo: Mac OS X Version 10.15.6 (Build 19G2021) GPU: AMD Radeon Pro 5500M macOS Metal driver 0.0.0.0 </desyncdata></report> <report><version>2</version><sessionid>f06272964aadd3b75f58a92e</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-09-09 06:07:25</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1220-1.200.000.464.Release</buildsignature><categoryid>organization_tracker.py:345</categoryid><desyncid>f06272964aadd3b75f58a92e</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception running Element (AttributeError: 'NoneType' object has no attribute 'points_to_current_rank') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate File "T:\InGame\Gameplay\Scripts\Server\alarms.py", line 260, in _run File "T:\InGame\Gameplay\Scripts\Server\sims\university\degree_tracker.py", line 1276, in _diploma_callback File "T:\InGame\Gameplay\Scripts\Server\sims\university\degree_tracker.py", line 1505, in _set_enrollment_status File "T:\InGame\Gameplay\Scripts\Server\sims\university\degree_tracker.py", line 1267, in _unenrollment_pre_actions File "T:\InGame\Gameplay\Scripts\Server\sims\university\degree_tracker.py", line 1241, in _remove_organization_membership File "T:\InGame\Gameplay\Scripts\Server\organizations\organization_tracker.py", line 345, in deactivate_organizations File "T:\InGame\Gameplay\Scripts\Server\organizations\organization_tracker.py", line 382, in leave_organizationAttributeError: 'NoneType' object has no attribute 'points_to_current_rank'rtim=0 Client Session Time: 17.69 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,82,43225 Modded: False SystemInfo: Mac OS X Version 10.15.6 (Build 19G2021) GPU: AMD Radeon Pro 5500M macOS Metal driver 0.0.0.0 </desyncdata></report> </root>
So.... I deleted all saves and repaired the install. Then I played without going to Batuu for about 5 hours to make sure it worked. No crashes. Backed up that save. Took the new-save character to Batuu. Froze within 30 mins of entering new realm and I had to force quit it. Didn't generate a crash report though.
So I have good reason to believe it's the new content.
It's your Mac. I've merged your thread into this one on the ongoing issues with 16" MacBook Pros. If you read the opening post there are various workarounds that have worked for others. This is an ongoing thread so keep an eye on it, others are great at posting their findings.
Have you ever had issues in San Myshuno? I wonder if something in Batuu is causing the same problem that seems to happen in San Myshuno.
I have had my Macbook since April 2020 and never had an issues with the Sims. When I tried to play last night, the game kept freezing up on me. I went back into Origin and did the "Update" and "Repair" options to make sure nothing was out-dated and everything was fine. I tried to play again this afternoon and the issues were significantly worse - unplayable. I posted the question to reddit, and it was suggested that after this last patch that came with the Star Wars pack (which I did not buy, so I did not install any new content) this may have caused the game to stop recognizing my card. I do not have any mods or CC installed on this game, only EA content purchased through origin/EA. My computer specs are:
macOS Catalina
version 10.15.5
2.6GHz 6-core intel core i7
Memory 64 GB 2667 MHz DDR4
Graphics AMD Radeon Pro 5500M 8 GB
Intel UHD Graphics 630 1536 MB
Attached are two photos showing the glitches - one made the screen look all pixelated. On the second one, when I loaded my current build, the floors disappeared and I could see through multiple levels of the build. Can someone assist with getting this issue corrected? Thanks.
An update - it was suggested to me that I try creating a new save. I moved my EA folder to a new location and started a new save so the game would create a new folder. Once it did, I moved my saves into the newly created folder. They were able to load fine, and I continued working on a build I've been working on for a week or so. Everything seemed fine for about an hour or so, but then the problem with the screen going all rainbow pixel-y on me kicked back in so I had to force quit the game again.
I initially thought creating a new folder/save files had fixed the problem, but ultimately it did not.
Ah, your issue is your Mac and Batuu. I've merged your post into this thread on the 16" MBPs. There are further suggestions in the OP but it's likely that there is no current fix as Batuu, the destination world, seems to be the cause.
