April 2021
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...
April 2021 - last edited April 2021
Version: 11.2.3
MacBook Pro (16“, 2019)
Processor: 2,6 GHz 6-Core Intel Core i7
Memory: 16 GB 2667 MHz DDR4
Graphics: AMD Radeon Pro 5300M 4 GB
Intel UHD Graphics 630 1536 MB
I play the normal Version and I don’t have an antivirus program installed, except the Macbook intern antivirus detection.
April 2021
April 2021 - last edited April 2021
Hi,
Today I received my brand new 16" Macbook Pro and I too am experiencing these severe issues with Sims 4.
MacBook Pro (16-inch, 2019)
Processor: 2.6GHz 6-Core Intel Core i7
Memory: 32 GB 2667 MHz DDR4
Graphics: AMD Radeon Pro 5300M 4 GB
Intel UHD Graphics 630 1536 MB
So far I've disabled iCloud drive, disabled auto graphics switching, tested discrete-only with gfxcardstatus, toggled and messed with all the graphics settings and turned on VSync. I haven't done any resets considering it's all brand new and as clean as it gets.
Besides CAS, it's completely unplayable. Once I load my household in a lot it normally crashes within seconds. If not, it crashes once I try to travel or build anything. I can make walls but I can't connect them because anything to do with floors breaks the game. I transferred a save file from another computer and the floors are no longer visible as well.
Hugely disappointed considering all the money I've invested into this game. Hoping there's a real fix from the Sims team in the near future.
April 2021
Hi everyone, I'm new here, so I apologize if someone has already said this.
For about a month now, my game has been crashing every time I go to play in certain city living apartments, and I have no clue why. I've updated my computer to "Big Sir," cleared out all of my cc/mods, and have also tried repairing the game and uninstalling and then reinstalling origin. Im not sure if there's any way that I could fix it, but I figured that posting here would be worth a try. It started right after I had my screen replaced a month ago, and hasn't been working since.
My computer specs:
macOS Big Sur
Version 11.2.3
Macbook Pro (16-inch, 2019)
Processor (2.8GHz 6-Core Intel Core i7)
Memory: 16 GB 2667 mHz DDr4
Graphics: AMD Radeon Pro 5300M 4 GB
Intel UHD Graphics
I also attached a report of the crash that keeps popping up. Any Help would be appreciated!
April 2021
April 2021
thank you! that breaks my heart cause it's my favorite world in the game. Hopefully they can come out with a patch or something that can fix it
April 2021
I repaired the game, updated the game, removed all my mods/cc, and the game is still unplayable. I turned the setting down to low, tried off the Retina display and each time I load into a random household, the house will turn blue (no objects will load) and then crash. This has happened 10 times now and I don't know what to do at this point.
Model Name: MacBook Pro
Model Identifier: MacBookPro16,1
Processor Name: 8-Core Intel Core i9
Processor Speed: 2.4 GHz
Number of Processors: 1
Total Number of Cores: 8
L2 Cache (per Core): 256 KB
L3 Cache: 16 MB
April 2021