May 2020
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.62.69.1220
What expansions, game packs, and stuff packs do you have installed? Cats and Dogs, City Living, Get Famous, Parenthood, Dine out, Seasons
Steps: How can we find the bug ourselves? Try opening the gallery
What happens when the bug occurs? Every time I try an open the gallery my whole game crashes
What do you expect to see? I expect my gallery to open and not crash
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I really want to download the house from parasite and my gallery just keeps crashing, has been for about a month, I removed all my mods and it still crashes.
June 2020
me too!! It’s been almost 3 months since this started!
June 2020
I see the workaround solution but its doesn't really help me! My gallery still crashes and whenever i search my name in the online one it doesn't come up with anything. Any idea when this will be fixed??
June 2020
I have the same issue that's so annoying!! Did you find any solution?
July 2020
I can't connect to the sims 4 gallery - it keeps saying I'm offline. I've tried to delete and reinstall my UI cheats and MCCC but it hasn't worked?
July 2020
I'm also having this problem! I've repaired the game, restarted my internet, restarted the computer, etc. etc. and still not able to connect to the gallery.
July 2020
whenever i attempt to open the gallery, the game freezes for a moment, then crashes. i've removed my mods folder and tried repairing the game, to no avail.
July 2020
Me too!!!
July 2020
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.64.84.1220
What expansions, game packs, and stuff packs do you have installed? seasons,discover university,get to work, city living,vampires, island living, realm of magic, jungle adventure
Steps: How can we find the bug ourselves? it happens when i press gallery
What happens when the bug occurs? my game just crashes as soon as i click on gallery. and i have to reopen
What do you expect to see? the gallery open so i can browse it and download what i like
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. after the last update
on sims lately whenever I try to open gallery my game would crash immediately, I tried to repair the game but that didnt work. i removed all mods from my game then again tried to repair but that still didnt work out.
July 2020
I'm having this same problem too - Mac, no mods, seems to have started after I placed 1 lot from gallery and then downloaded another from EA's website. Not sure if it is related but figured I would mention it.