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Re: Opening the Gallery Crashes My Game Sims 4

by SimQARobo
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Original Post

Re: My game keeps crashing when I use the gallery

★★★ Novice
@Bluebellflora I though I did load up the full specs but since they are already working on it do you still need them? I just picked up the sims again after letting it off for about a week and the problem persists, including a now more prominent problem of the sims not following directions while in the retail store. They do not go to the clients that are ready for check out or will skip clients (including employees)
Message 31 of 296 (2,122 Views)

Re: Game crashing when connecting to internet on Gallery while gaming

★★★ Guide
@SimQARobo Thank you for the info, I hope this gets fixed soon. I'm still experiencing this issue.
Message 32 of 296 (2,114 Views)

Re: My game keeps crashing when I use the gallery

@rin_tokki

No, they’re not needed now but thanks for offering. Full specs. also include processor, model, year, RAM.


For your other issue, please look in the bug forum to see if it’s already been reported or start a new thread in the bug forum, if you believe it to be a bug.

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Message 33 of 296 (2,105 Views)

Re: My sims game keep crashing when I open the gallery

★★★ Novice

Same here Frown I can’t open it at all without the game crashing 

Message 34 of 296 (2,083 Views)

Opening the Gallery Crashes My Game Sims 4

★★★ Novice

Playing on MacBook.. Everything else runs smooth/fast except when I open gallery; my game crashes.. every time.  Any help would be appreciated. 

Message 35 of 296 (2,083 Views)

Re: Sims 4 keeps crashing when accessing the Gallery

★★★★ Novice
@Bluebellflorarin_tokki 0x102143000,'The Sims 4' 0x102143000,'The Sims 4' 0x102143000,'The Sims 4'
Message 36 of 296 (2,066 Views)

Re: Opening the Gallery Crashes My Game Sims 4

@mariaaguirre98

Moved your post to this Mac thread on the issue. EA are aware.

@LilithDiasAmaral

I have no idea what you're trying to say, sorry.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 37 of 296 (2,058 Views)

Re: Opening the Gallery Crashes My Game Sims 4

★★ Novice

Hi. Just reporting that the gallery is also crashing my game on my 2017 iMac

Message 38 of 296 (1,949 Views)

Re: Opening the Gallery Crashes My Game Sims 4

[ Edited ]
EA Sims Team

Marking as Solution visibility purposes only - EA_Lanna

 

Hello again.


I should have mentioned this earlier, but while the team looks into this issue, a possible workaround might be to use the website version of the Gallery: https://www.ea.com/games/the-sims/the-sims-4/pc/gallery

 

It has many of the features available in the in-game Gallery. 

 

(Note: If you download something from the website Gallery while the game is running, you may need to restart your game to download the item onto the game.)

Message 39 of 296 (21,647 Views)

Re: Sims 4 keeps crashing after update

★★★★★ Novice

I've been having the same issue since today. Tried repairing it and the gallery popped up this time (it crashed immediately the last view times) but right after it crashed again. I did do the last update when it became available so it's weird it's just crashing now right?

Message 40 of 296 (1,918 Views)
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