My sims 4 game crashes when opening gallery [ Edited ]

[universalgnome]

https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/
Here’s a link which will guide you on how to reset origin! )

@haileykey333 

[mcosette20]

Ever since the recent update, every time I try and open the gallery it freezes and shuts down the game. Have removed all CC and mods, have repaired the game, have tried updating the game, have relaunched Origin, nothing works. Have had this issue since yesterday afternoon, has this been happening to anyone else?

[Bluebellflora]

@mcosette20

Yes, lots of people. Please follow the link in the post above yours and add an avatar to your Origin ID.

[Harper-lia17]

I'm confused how changing my profile picture in origin will help the sims stop crashing when I click on my gallery?

[Bluebellflora]

@Harper-lia17

Me too but it was one of the sources of the problem, no harm in trying.

[jessiebards]

Hi, did you manage to get this fixed? I'm having the same issue and it's driving me mad!!!

[BogPompin]

I've been having this issue for literally over 2 years, and I just tried this and now it works... I'm so happy and angry at the same time omg

[RubyPlummer]

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Updated
What expansions, game packs, and stuff packs do you have installed? Most
Steps: How can we find the bug ourselves? Not sure
What happens when the bug occurs? The bug occurs every-time i try to open the gallery it makes my game immediately force quit. I have tried uninstalling and reinstalling origin as well as doing no modes and starting a whole fresh new sims game file.
What do you expect to see? When I click on the gallery icon trying to open it, it force quits my game
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

‌

Can't open my gallery on my Mac without my game force quitting every-time. I have reinstalled origin removed cc even removed my whole sims 4 file and starting a new one and i still can't open the gallery. Really lost just wan it to work again!

[crinrict]

@RubyPlummer I merged your post with the main thread on this

Try changing your Origin Avatar

[eossunrise]

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.85.203.1230
What expansions, game packs, and stuff packs do you have installed? all except ecoliving
Steps: How can we find the bug ourselves? if i knew i wouldnt ask
What happens when the bug occurs? i try to open the gallery
What do you expect to see? a working game
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. last update

‌

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.85.203.1230
What expansions, game packs, and stuff packs do you have installed? all except ecoliving
Steps: How can we find the bug ourselves? if i knew i wouldnt ask
What happens when the bug occurs? i try to open the gallery
What do you expect to see? a working game
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. last update

‌

My game is crashing when I try to open my gallery.No code.Just crashing. Yes I use cc, i have about 3 gigs of cc. and only 1 mod 

Product: sims 4 
Platform: Mac 
Please specify your platform model. Macbook Air 1.6 ghz intel core , OS El Capitan 10.11.6
What is your Gamertag/PSN ID?eossunrise
Which mode has this happened in? 
Which part of the mode? Gallery
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 03/20/2022
What time did you see the bug? Pm
What is your time zone? eastern 
How often does the bug occur? every time 

I provided the last crash error below: 

<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>63136c2b4fafe7b86238c0a6</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2022-03-21 18:47:41</createtime><buildsignature>Local.Unknown.Unknown.1.85.203.1230-1.200.000.549.Release</buildsignature><systemconfig></systemconfig><categoryid> 0xf6dab0</categoryid><stack> 0xf6dab0 0x252a 0x753cfd01 0x5e6df 0x25dd8 0x257ad 0x9ab5 0x44bf 0x1176e82 0x1aba90e 0x1abae35 0xe0ddcf 0x1ac8e36 0x1ac8cae 0x1027745 0xe4d5d2 0x3df5 0x2ba2 0x2b81 0xa9dec 0x92ae4 0x92773 0x922ca 0x897c1</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 1958.15<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0x3a97a3bc<br />LoadingScreenActiveFlag: 0<br />Origin Version: 10,5,111,50299<br />Modded: True<br />SystemInfo: Mac OS X Version 10.11.6 (Build 15G22010) GPU: Intel HD Graphics 6000 macOS Metal driver 0.0.0.0<br />(baseaddr) 0x103e8b000,'The Sims 4' 0x7fff87547000,'libsystem_platform.dylib' 0x0,'' 0x7fff94394000,'libsystem_c.dylib' 0x7fff94394000,'libsystem_c.dylib' 0x7fff8fffb000,'Metal' 0x7fff8fffb000,'Metal' 0x122351000,'AppleIntelBDWGraphicsMTLDriver' 0x103e8b000,'The Sims 4' 0x103e8b000,'The Sims 4' 0x103e8b000,'The Sims 4' 0x103e8b000,'The Sims 4' 0x103e8b000,'The Sims 4' 0x103e8b000,'The Sims 4' 0x103e8b000,'The Sims 4' 0x103e8b000,'The Sims 4' 0x103e8b000,'The Sims 4' 0x103e8b000,'The Sims 4' 0x103e8b000,'The Sims 4' 0x7fff98eb4000,'Foundation' 0x7fff8eaef000,'CoreFoundation' 0x7fff8eaef000,'CoreFoundation' 0x7fff8eaef000,'CoreFoundation' 0x7fff8eaef000,'CoreFoundation'(/baseaddr)</contextdata></report>