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❗️ Sims 4 keeps crashing on 2020 iMac 27

by ddp173
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Original Post

Re: CPU max usage and system crashing on IMac Pro

★★★★★ Novice
@twice_twotimes I'm having identical issues, and I'm on a 2020 iMac - so frustrating to not be able to play the game. Tried everything except the camera style switch, but I'll try later, too frustrated to do it now.
Message 11 of 106 (1,106 Views)

Re: Sims4 Crashing on iMac 2020 - Every time.

@MCBK10 

 

Please can you provide more  specific information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
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Message 12 of 106 (1,114 Views)

Re: Sims4 Crashing on iMac 2020 - Every time.

★★★★★ Novice
@Bluebellflora Thank you for responding Standard smile Please see below for the details:
iMac (Retina 5K, 27 inch, 2020)
Processor 3.3 GHz 6-Core Intel Core i5
Memory 8 GB 2667 MHz DDR4
Graphics AMD Radeon Pro 5300 4 GB

I hope that information is helpful!
Message 13 of 106 (1,076 Views)

Re: Sims4 Crashing on iMac 2020 - Every time.

@MCBK10

Very, thanks Standard smile I've merged your posts into this thread where other users with the current 27" iMac and AMD Radeon Pro GPUs are also having issues.

Unfortunately the game is increasingly becoming more and more unstable on newer Macs with AMD graphics. Could you attach your config.log file so we can check your GPU is supported.

Try toggling windowed and fullscreen mode and playing around with the in-game graphics settings to see if it improves the situation. Always have Origin in-game disabled too - https://bluebellflora.com/2017/12/23/disable-origin-in-game/

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
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Message 14 of 106 (1,071 Views)

Re: Sims4 Crashing on iMac 2020 - Every time.

★★★★★ Novice
@Bluebellflora I was playing this morning and it seemed perfectly fine, so it's clearly temperamental :P

Sorry, I'm not great at the technology - how do I do that exactly? I have the URL for that file, do I just post that? Or do I quite literally attach it somehow?THanks for the help.
Message 15 of 106 (1,061 Views)

Re: Sims4 Crashing on iMac 2020 - Every time.

@MCBK10

Yeah, no one has figured out the trigger for it yet I don’t think Frown

To attach the file, click reply. Below the message window in the bottom right you should see the option to attach a file.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
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Message 16 of 106 (1,058 Views)

Re: Sims4 Crashing on iMac 2020 - Every time.

★★★★★ Novice

Let me know if that works! Thanks! 

Attachment
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Message 17 of 106 (1,056 Views)

Re: Sims4 Crashing on iMac 2020 - Every time.

@MCBK10

Does enabling vsync in the game options help?

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 18 of 106 (1,037 Views)

Re: Sims4 Crashing on iMac 2020 - Every time.

★★★★★ Novice
@Bluebellflora I didn't know how to attach a file lol - how do I do that exactly? Standard smile
Message 19 of 106 (1,035 Views)

Re: Sims4 Crashing on iMac 2020 - Every time.

@MCBK10

You attached it fine! That's how I can see you have vsync unchecked Standard smile

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 20 of 106 (1,027 Views)
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