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❗️ Sims 4 issues with Mac OS X El Capitan

by Tourin12
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Original Post

Re: Cas & World Select broken

★★ Novice

@Bluebellflora 

 

it continues to tell me i need macOS version 10.3 and i don't know how to update it to that...

Frown

Message 71 of 158 (551 Views)

Re: Cas & World Select broken

★★ Novice

@Bluebellflora 

 

the only version my computer will let me update to is Catalina. Will it still improve the problems?

Message 72 of 158 (548 Views)

Re: Cas & World Select broken

@Maliyah405

The link is in the second post (the accepted solution) on the first page of this thread - https://answers.ea.com/t5/Technical-Issues-Mac/Sims-4-issues-with-Mac-OS-X-El-Capitan/td-p/8441782

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
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Message 73 of 158 (538 Views)

Re: Cas & World Select broken

★★ Novice

@Bluebellflora 

 

thanks for all your help, the problems are finally fixedStandard smile

Message 74 of 158 (519 Views)

Game glitching on MacBook Pro/OS X El Capitan

[ Edited ]
★★★ Novice

Hello there.

 

I hadn't played my Sims 4 game in around over a month or so, and just opened it up to play yesterday.

 

I noticed some bizarre glitches in my Sims 4 game which started almost instantly after loading my saved game.

 

I tried all methods of fixing - removing mods/cc, repairing the game in origin, but to no avail. It seems the cause is most likely my OS (I'm on El Capitan).

 

I've attached images of the game glitches.

 

My laptop specs:

 

OS X El Capitan Version 10.11.6 (15G1611)

MacBook Pro Retina (15-inch, Mid 2015)

Processor: 2.5 GHz Intel Core i7

Memory: 16 GB 1600 MHz DDR3

Graphics: AMD Radeon R9 M370X 2048 MB

 

 

I hope that this could get fixed somehow!

 

Thank you,

Sam

 

 

Message 75 of 158 (413 Views)

Re: Game glitching on MacBook Pro/OS X El Capitan

@samwisescott  Thanks for all the info; it's really helpful.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 76 of 158 (410 Views)

Re: Game glitching on MacBook Pro/OS X El Capitan

★ Guide
@samwisescott All the information you've provided is super helpful. However, this appears to be a mod-related issue. Have you deleted the contents of your cache folder?
Message 77 of 158 (375 Views)

Re: Game glitching on MacBook Pro/OS X El Capitan

@AriaMad2  This OP has already tested in a clean game folder, with graphics glitches still present.  There are issues with running the game in El Capitan, so this is likely an OS problem, or more specifically a problem with the version of Metal built into this OS.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 78 of 158 (361 Views)

Re: Game glitching on MacBook Pro/OS X El Capitan

★ Guide
@puzzlezaddict Ohh, okay. I'm still learning, oops!
Message 79 of 158 (348 Views)

Strange Lines Coming From Sim

★★★ Newbie

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.59.73.1220
What expansions, game packs, and stuff packs do you have installed? Cats & Dogs, City Living, Island Living, Get to Work, Get Famous, Seasons, Parenthood, Dine Out, Laundry Day and Holiday Celebration.
Steps: How can we find the bug ourselves? You can find the big in CAS, Build & Live Mode.
What happens when the bug occurs? In CAS there are strange dots in the corner of the aspirations and clothing options and in build and live mode strange black lines come out of the sims.
What do you expect to see? I expect this not to happen, but after just 5 minutes of playing the game freezes and crashes.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. It came with the Discover University patch.

I have attached 3 screenshot of what it looks like for me.

Message 80 of 158 (356 Views)
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