November 2019 - last edited November 2019
After the most recent patch, I can no longer play my sims game at all. Previous to this update, my game ran with no lag, glitches, or crashes on decently high graphics settings. Now, whenever I try to play, it freezes and locks down my computer, forcing me to shut my whole laptop down in order to regain control (even in windowed mode). In the minutes of time I am able to play before an inevitable freeze, there are graphics issues; incorrect/no textures load on furniture, and black polygons flicker around sims' faces/hair. I have attached images of these graphics issues.
MacBook Pro (Mid 2015), 2.5 GHz Intel Core i7, 16 GB 1600 MHz DDR3 Memory, AMD Radeon R9 M370X Graphics card, 166.06GB free of 499.07 GB.
OSX 10.11.6 (El Capitan)
Expansion Packs: City Living, Get Together, Seasons, Parenthood, Laundry Day Stuff, Vintage Glamour Stuff
-I had all of these packs and was able to play with them before the patch.
Things I have tried to fix this so far, compounding, in order:
None of these efforts have had any effect; the game is still unplayable. Currently, I am uninstalling the legacy version and reinstalling the original sims 4 and expansion packs, but have little hope that this will do anything at all. Any help whatsoever would be appreciated, otherwise I think I'd like a refund.
Someone please help. My game keeps flickering and crashing. Now I can't even get past the loading screen. I have tried everything the agents have suggested such as repairing the game and resetting my origin app, but it's just gotten worse. This happened after downloading the University expansion pack and the latest patch. They have all stated that they believe this is a bug with Sims 4 itself, which I would agree with as I've seen heaps of other people online with the same issue.
I own all packs and have never downloaded any CC.
There are currently 3 possible issues it may be. Two of them are graphics issues and one of them is the game being unplayable on Sierra. Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...