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❗️ Sims 4 issues with Mac OS X El Capitan

by Tourin12
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Original Post

Re: Need desperate help with Sims 4!!!!!

@Bazzycat

Yes, hopefully. There is currently an issue running the game in El Capitan. I've merged your post into this thread on the issue. Please upgrade to 10.13. High Sierra or later to get back into your game Standard smile

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Message 91 of 158 (296 Views)

Re: Need desperate help with Sims 4!!!!!

★★★ Novice

Oh my god thank you so much!!!!!!! Standard smile

Message 92 of 158 (262 Views)

Game glitches and crashes on Mac

[ Edited ]
★★★ Newbie

I've been having trouble with my game for the past few days, I've had the sims 4 downloaded on my mac for years and have never had a problem like this before. When I try to open the game it either takes forever to start running and then freezes my whole laptop, causing me to reset it. or when it does load it completely glitches out making the gameplay almost impossible before it crashes. I took out all my mods and CC from the game and have no idea what to do now. I tried to add a file of the screen recording but it isn't working 

Message 93 of 158 (293 Views)

Re: Game glitches and crashes on Mac

@Ekat0101

Which version of macOS are you using?

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
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Message 94 of 158 (386 Views)

Re: Sims 4 not working on Mac

★ Guide
@Hannah20202 Take out your mods and do a game repair.
Message 95 of 158 (388 Views)

Re: Sims 4 not working on Mac

@Hannah20202

I’ve merged your thread into this one as your issue is El Capitan. Please update your Mac to 10.13 High Sierra or later through the Mac App Store and you should be good to play again.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
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Message 96 of 158 (365 Views)

Re: Game glitches and crashes on Mac

★★★ Newbie
@Bluebellflora Hello! its OS X El Capitan.
Message 97 of 158 (326 Views)

Re: Game glitches and crashes on Mac

@Ekat0101

Thanks. I've merged your thread into this one as there are currently issues with El Capitan. Please upgrade to High Sierra or later and you should be able to play again.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
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Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 98 of 158 (302 Views)

Sims 4 graphic crash

★★★ Newbie

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? 한국어
How often does the bug occur? Every time (100%)
What is your current game version number? 1.61.15.1220
What expansions, game packs, and stuff packs do you have installed? -Get to Work -Get Together -City Living -Cats & Dogs -Seasons -Get Famous -Dine Out -Parenthood
Steps: How can we find the bug ourselves? It just happens when I get into actual play (not in the main screen or map.)
What happens when the bug occurs? I can play the game but the graphics keep crashing (pls see the pictures attached). Also whenever I drag the in-game screen, the game freezes. I have tried several different way to remove those bugs (like removing ccs and mods files, updating the mod files, restore game, restart the game etc), but it does not seem to be fixed.
What do you expect to see? No graphic crashes & game freezes.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. After I updated the game into current (most recent) version.

pls see the attached pictures to understand my situation.

Message 99 of 158 (307 Views)

Re: Sims 4 graphic crash

Hero
@CJL_1112 Moving this to the mac forum for troubleshooting

Could you please provide your specs as described here: https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.


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