Game won't open after December 7th Update - Mac

[Bluebellflora]

@imCash

No.

[SadestPotato]

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@imCash wrote:

Hello, I have the same specs as you but how do you get more memory? I have 8, is there a way to add more?

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The new M1 chip uses unified memory meaning that the ram is a part of the CPU/GPU chip. Since it’s a part of the chip the only way to get more is to buy a model with more ram, no way to upgrade later unfortunately.

[imCash]

@SadestPotato ok thanks

[Alessiucciagimma]

@SadestPotato I have the same issue on Mac Pro M1

[SimQARobo]

Hello all.

Thank you for reporting this issue.

The team will be looking into it.

[jenn517]

I’m having the same issue on my MBP M1. Glad to see they’re looking into it!! Hopefully there will be a fix soon, cause it’s really annoying. 

[AlyaMiray]

Yeah I have Mac Pro M1 too, It is so frustrating! My screen freezes and the music cracks. I can not play

[daniele0805]

me too, same problem, M1 MacBook Air . 

[jenn517]

@AlyaMiray I saw another post that mentioned turning on Vertical sync in the game graphic options. Mine froze on me as well when I was playing, so I checked that off before I played last night and didn’t freeze once. 

[Nicv1990]

You get around this a little bit by changing you audio in game options   I don’t think sims 4 works well with dual stereo speaker so trying to turn that stuff off