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Sims 4 crashing issues on ps4

by wyatt9201
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Re: Sims 4 crashing issues on ps4

[ Edited ]
★★★★★ Newbie

Is it even possible to take action against Ea for this? After 60plus error reports due to this issue and multiple times I've re installed sims 4sims finally tonight it killed my ps4

Message 101 of 109 (579 Views)
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Re: Sims 4 crashing issues on ps4

★ Apprentice

I would like to ...or at least to get them to acknowledge there is an issue so it can be worked on... if we can find a way to that would be great! This game was too expensive not to be able to play

Message 102 of 109 (561 Views)
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Re: Sims 4 crashing issues on ps4

PS4 Update 7.51 was just released. Please make sure your console is up to date. https://www.playstation.com/en-gb/get-help/ps4-system-software/



I don't work for EA. I'm a player helping other players.
Sims 4 Console FAQ | Sims 4 Console Patch Notes
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Message 103 of 109 (513 Views)
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Re: Sims 4 crashing issues on ps4

★★★★ Guide

Unfortunately the PS4 update hasn't helped like I hoped it would it's still crashing.

Message 104 of 109 (491 Views)
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Re: Sims 4 crashing issues on ps4

★★ Novice

I found this email from when they send me a receipt from purchasing games. I’m not sure who to contact but I’m having this same issue. My damn game crashes anytime I do .. ANYTHING. and it’s only the sims 4. So hopefully this helps. 

[edit: email address removed] 

 

Message 105 of 109 (435 Views)
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Re: Sims 4 crashing issues on ps4

★★ Novice

Wow they removed the address. 
it’s EA @ e. ea .com 

 

Message 106 of 109 (432 Views)
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Re: Sims 4 crashing issues on ps4

★★ Novice

I am having this problem as well. I can’t believe it’s been a known issue for THREE years and the Devs STILL haven’t fixed it. Disgusting. Do better EA. I spent $300 on this game and all the packs and you guys can’t handle a three year old issue. Ffs 🤯🤬

Message 107 of 109 (296 Views)
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Re: Sims 4 crashing issues on ps4

★★★★★ Newbie

Nope last update did not help at all.

Message 108 of 109 (288 Views)
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Re: Sims 4 crashing issues on ps4

★★★ Novice

For those of you still experiencing crashes, this is my thread with specific crash instances and what ultimately solved them:

https://answers.ea.com/t5/Technical-Issues-Consoles/PS4-Very-frequent-blue-screen-crashes/m-p/929581...

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