Sims 4 crashing issues on ps4 [ Edited ]

[Sarnor1033]

Is it even possible to take action against Ea for this? After 60plus error reports due to this issue and multiple times I've re installed sims 4sims finally tonight it killed my ps4

[lynnvalero]

I would like to ...or at least to get them to acknowledge there is an issue so it can be worked on... if we can find a way to that would be great! This game was too expensive not to be able to play

[PoptartJuniper]

PS4 Update 7.51 was just released. Please make sure your console is up to date. https://www.playstation.com/en-gb/get-help/ps4-system-software/

[Rachelharris31]

Unfortunately the PS4 update hasn't helped like I hoped it would it's still crashing.

[JakoB2266]

I found this email from when they send me a receipt from purchasing games. I’m not sure who to contact but I’m having this same issue. My damn game crashes anytime I do .. ANYTHING. and it’s only the sims 4. So hopefully this helps. 

[edit: email address removed] 

[JakoB2266]

Wow they removed the address. 
it’s EA @ e. ea .com 

[EyesOfFire33]

I am having this problem as well. I can’t believe it’s been a known issue for THREE years and the Devs STILL haven’t fixed it. Disgusting. Do better EA. I spent $300 on this game and all the packs and you guys can’t handle a three year old issue. Ffs 🤯🤬

[Sarnor1033]

Nope last update did not help at all.

[Profane]

For those of you still experiencing crashes, this is my thread with specific crash instances and what ultimately solved them:

https://answers.ea.com/t5/Technical-Issues-Consoles/PS4-Very-frequent-blue-screen-crashes/m-p/929581...