May 2020 - last edited May 2020
Is it even possible to take action against Ea for this? After 60plus error reports due to this issue and multiple times I've re installed sims 4sims finally tonight it killed my ps4
May 2020
I would like to ...or at least to get them to acknowledge there is an issue so it can be worked on... if we can find a way to that would be great! This game was too expensive not to be able to play
May 2020
PS4 Update 7.51 was just released. Please make sure your console is up to date. https://www.playstation.com/en-gb/get-help/ps4-system-software/
May 2020
Unfortunately the PS4 update hasn't helped like I hoped it would it's still crashing.
May 2020
I found this email from when they send me a receipt from purchasing games. I’m not sure who to contact but I’m having this same issue. My damn game crashes anytime I do .. ANYTHING. and it’s only the sims 4. So hopefully this helps.
[edit: email address removed]
May 2020
Wow they removed the address.
it’s EA @ e. ea .com
June 2020
I am having this problem as well. I can’t believe it’s been a known issue for THREE years and the Devs STILL haven’t fixed it. Disgusting. Do better EA. I spent $300 on this game and all the packs and you guys can’t handle a three year old issue. Ffs 🤯🤬
June 2020
Nope last update did not help at all.
July 2020
For those of you still experiencing crashes, this is my thread with specific crash instances and what ultimately solved them:
https://answers.ea.com/t5/Technical-Issues-Consoles/PS4-Very-frequent-blue-screen-crashes/m-p/929581...