January 2020 - last edited January 2020
Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.21.40.3400 (64 bit)
What expansions, game packs, and stuff packs do you have installed? EXPANSION: Island Living, Get Famous, Seasons, Cats & Dogs, City Living, Get Together, Get to Work, Island Living, Discover University GAME: Strangerville, Jungle Adventure, Parenthood, Vampires, Dine Out, Spa Day, Outdoor Retreat, Realm of Magic STUFF: Moschino, Bowling Night, Vintage Glamour, Kids Room, Romantic Garden, Movie Hangout, Spooky, Cool Kitchen, Perfect Patio, Luxury Party, Laundry Day, Backyard FREE: Holiday Celebration, Ghoulish Guitar
Steps: How can we find the bug ourselves? Try to find a PC simmer in the gallery (Ex: jessemcnamarax)
What happens when the bug occurs? The gallery states “no results found.”
What do you expect to see? I would expect to find something from the people I’ve looked up using their gallery id: Deligracy, James Turner, Plumbella, Kelsey Impwjjsjsb (however you spell her last name)
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No
Is a gallery id different than an EA id? I was told to place # in front of the gallery id, but that didn’t work either. Am I missing something?
@crinrict, I think this should maybe be moved to the technical issues forum. Can you do that or should I delete it and repost there?
Solved! Go to Solution.
January 2020
Never mind. They’re working now!
January 2020
Never mind. They’re working now!
February 2020
February 2020 - last edited February 2020
@TheGerto2 There was issues with the gallery when this was posted. You may want to create a new post with some details and screenshots of what you are seeing.
Edit: I see you already made a new post so disregard the recommendation to make one!