May 2020
The issues are with the game. They want me to create another account.... but that defeats the purpose of playing. What happens when that starts to crash? You should check out their Facebook page nothing but complaints about their other games too. Something needs to be done it is not my account or console it is the game itself.
May 2020 - last edited May 2020
It seems to be some issue with the AUTOSAVE feature as all the points mentioned (loading a lot, exiting build mode) are also the points that the game tries to create an Autosave as well.
In fact I just could not get a lot I was trying to visit to load at all until I deleted my autosave.
That said I think the game autosaves way too haphazardly anyway.
For example, if the game crashes and then you accidentally load your last save INSTEAD of the autosave, the system immediately overwrites the new data with the old save you loaded AND ALREADY HAVE, instantly destroying any hope of not losing progress.
Autosaves should occur at timed intervals NOT at every load event
EDIT:
Deleting the Autosave was working fairly reliably when I posted, now, a day later I can't get one of my saves on another lot to load at all without crashing.
I am visiting a huge lot (64x64) so I'm not sure if the size and assets have anything to do with it as well, but my game is currently unplayable as it won't even load.
May 2020
Come on EA, do SOMETHING about this. We want to play your game, and yet it is like you'd rather alienate and disregard the ones who buy your products. Wtf.
May 2020
PS4 Update 7.51 was just released. Please make sure your console is up to date. https://www.playstation.com/en-gb/get-help/ps4-system-software/
June 2020
I have been having this same problem . i do not use any of the mods, but i had placed a lot of buildings from the user library that mods were used to build. I went back and deleted those lots and the game has started working again. I hope this finds and helps people. I was about to tear my hair out trying to play.
June 2020
My game was also crashing. Although i was not using mods. I had place many lots from the user library that the users used mods to build. I deleted all of the lots and the game loads and plays normally again.i hope this message is found and helps . i was about to tear my hair out trying to play.
June 2020
i’ve been trying to enjoy this new update and play my sims but it’s been impossible to do so. the game has crashed 5 times within 45 minutes and i’m assuming this is because of the new update that just dropped. EA needs to fix this because i’ve been experiencing non stop crashes on playstation for MONTHS!
June 2020
@xXTH3MAST3RXx When is your game crashing?
June 2020
June 2020