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Re: Sims 4 constantly crashing (PS4)

by TGI_Fryeday
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Original Post

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Re: Game crashing after December update on PS4

★★★★ Novice

Is this the auto save file thing you were talking about?

Message 141 of 286 (448 Views)
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Re: Game crashing after December update on PS4

Champion

@wesnic87  Go into application saved data management, saved data in system storage. Once in there, select Sims 4, then there will be a list of your saves, you can delete the auto save file.

 

You can also load Sims 4, once at the start menu select "Load Game." When the list of your games comes up, simply highlight the autosave and press triangle to delete it.



I don't work for EA. I'm a player helping other players.
Sims 4 Console FAQ | Sims 4 Console Patch Notes
If a post solved your issue, don't forget to mark it as a solution!

Message 142 of 286 (437 Views)
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Re: Sims 4 constantly crashing (PS4)

★★ Novice

Yeah I’ve seen most of it. Still nothing being done about it 

Message 143 of 286 (458 Views)
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Re: Sims 4 constantly crashing (PS4)

★★ Novice

Please please please just sort this out... since i got the university all this game does is crash.. 

 

Done all the updates.. uninstalled and installed again... Still Crashing 

 

or can someone please tell me another way to sort this as becoming Annoying  

Message 144 of 286 (435 Views)
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Re: Sims 4 constantly crashing (PS4)

Champion

@kellyp73124  Please see this thread. https://answers.ea.com/t5/Technical-Issues-Consoles/PS4-Game-crashing-after-December-update/m-p/8547...

 

The gurus are looking for saves so sharing your crashing save would be  most helpful. 

 

All the current information about this issue is in the thread I linked. 



I don't work for EA. I'm a player helping other players.
Sims 4 Console FAQ | Sims 4 Console Patch Notes
If a post solved your issue, don't forget to mark it as a solution!

Message 145 of 286 (426 Views)
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Console Crashes

★★ Newbie

Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Occasionally (10% - 49%)
What is your current game version number? Idk the new one
What expansions, game packs, and stuff packs do you have installed? 10
Steps: How can we find the bug ourselves? Go in build mode on console and mostly likely it will crash.
What happens when the bug occurs? Often
What do you expect to see? My game not to crash when I’m trying to place objects.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The new patch

My game keeps crashing while I’m in build mode please fix this. 

Message 146 of 286 (358 Views)
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Game crashes after exiting build mode

[ Edited ]
★★★★★ Novice

Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.23 GP06 1.assets.live-gp06.88
What expansions, game packs, and stuff packs do you have installed? All expansions All game packs except spa day and parenthood All except 5 stuff packs
Steps: How can we find the bug ourselves? 1. Simply go into build mode 2. exit to live mode Often I buy items or build but seems like just going into build mode will cause a crash. I have a pretty sizable property but it still happens with smaller properties as well
What happens when the bug occurs? After exiting build mode, the game crashes a few seconds after the in game clock starts moving. I've reported it through the console but it's so incessant the game is close to unplayable. This same crash seems to be happening randomly as well without build mode but that is rarer.
What do you expect to see? Exiting build mode and not have the game crash every time
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

 

 

Message 147 of 286 (360 Views)
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Re: Sims 4 constantly crashing (PS4)

★★★ Novice

Over a month has passed and I'm still having crashing issues. I have already followed the usual procedures with regards to my ps4 but to no avail. I've purchased Tiny Living and my game has crashed 10 TIMES in the past hour and a half, I've spent more time staring at the loading screen than playing! All through trying to bulldoze a single lot in Windenberg and replace it with a new one!

Now whenever I try to place a lot from the gallery my screen goes black and then the same old crash occurs. This is beyond ridiculous now. What used to be relaxing and therapeutic has now become majorly stressful and I am completely fed up after spending so much money on this game only for no fixes to these stupid crashes. 

Please do not tell me to follow ps4 troubleshooting tips as I have done these already, and my other games work perfectly fine, not to mention the multitude of other players who have been experiencing the same problem with this one game.

 

EA- PLEASE listen to us. PLEASE look into this and get it fixed.

Message 148 of 286 (323 Views)
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Re: Crashing issues since installing Discover University

[ Edited ]
★★ Novice

Bonsoir,

 

J'ai exactement le même soucis sur Ps4 depuis Novembre 2019... j'avais stoppé le jeu pour ça.

Je pensais que ça venait de ma ps4 FAT qui devait être vieille car elle n'arrêtait pas de planter même en ayant réinitialisé le système entièrement et tout réinstaller comme le préconise Sony.

Rien n'y a fait!

 

J'ai racheté une ps4 pro en décembre et j'ai rejoué au sims 4 en février. J'ai acheté tous les packs depuis.

Il m'est actuellement impossible de jouer sans que le jeu ne plante toutes les 5 minutes à la moindre action.

Je ne peux pas passer du mode vie au mode construction sans que le jeu ne crash, je ne peux pas ouvrir ma galerie sans que le jeu ne crash, je ne peux pas gérer les mondes sans que le jeu ne crash si cela part du mode vie.

Le jeu crash même lorsque je tente de sauvegarder.

 

C'est un enfer, j'ai créé un sujet sur le FO officiel français, car je voulais savoir si un signalement pouvait être fait auprès du support où des développeurs car c'est vraiment intolérable pour le coup. 

Je tourne des jeux des dizaines d'heures d'affilée sans aucun soucis. En fait, seuls les sims crash constamment comme ça.

 

J'ai parcouru je ne sais combien de sujets et de forums où les joueurs ont le même soucis, que ce soit sur Xbox ou Ps4 c'est pareil. Un correctif va-t-il être apporté???

 

Ma ps4 est à jour ainsi que mon jeu, il est bien évident aussi qu'aux vues des manipulations précèdent sur mon ancienne ps4, ce problème vient du jeu et non de la console : alors je ne réinitialiserai pas ma console.

 

Edit: j'ai supprimé le fichier sauvegarde auto j'ai éteins ma console et j'ai lancé le jeu : problème identique... Je suis désespéré...

Message 149 of 286 (329 Views)
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Sims 4 PS4console keeps crashing

★ Apprentice

I have a 1tb PS4 system that’s I play the sims 4 on as of today 3/14/20 I own all game add on’s packs available for this game all content. My sims game and PS4 are up to date all patches are in. The problem is that I cannot leave the lot, visit, edit or create a sim, or decorate the homes because if I do The game will crash giving error code (CE-34878-0) and I am constantly restarting the game. Today alone I restarted the game 11 times if you play the sims you would know that’s allot and it takes up to 12 mins to load each time. Is there a fix? What does this code mean.... I will say I in installed re installed I even downloaded the game on the 2nd reload of this game one by one and checking for an update after every add on was installed. Please help as I have spent allot of money just to have this game be unplayable.

Message 150 of 286 (434 Views)
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