I have tried closing and reopening my game, but nothing is working I can't go into any of my saved game households.
EA StaffHi @Biblophiliagrl,
I'm sorry to read you are having issues to open your game, let me try to help 🙂
Could you let us know if you are playing on Xbox One or PlayStation 4? Last time you played, everything went well?
Thanks!
-Mai
I have tried closing and reopening my game, but nothing is working I can't go into any of my saved game households.
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@Biblophiliagrl,
\n\nI'm sorry to read you are having issues to open your game, let me try to help 🙂
\n\nCould you let us know if you are playing on Xbox One or PlayStation 4? Last time you played, everything went well?
\n\nThanks!
\n-Mai
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":2,"postTime":"2017-11-19T13:31:17.651-08:00","lastPublishTime":"2017-11-19T13:31:17.651-08:00","metrics":{"__typename":"MessageMetrics","views":929},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-consoles-en/message:10972991/message:10972992","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"383","rawBody":"Hi @Biblophiliagrl,
\n\nI'm sorry to read you are having issues to open your game, let me try to help 🙂
\n\nCould you let us know if you are playing on Xbox One or PlayStation 4? Last time you played, everything went well?
\n\nThanks!
\n-Mai
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