Game will not launch after update 1.41

by lynnvalero
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Original Post

Game will not launch after update 1.41

★★★★★ Apprentice

Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.41
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Turn on the game and try to launch
What happens when the bug occurs? Nothing at all the game won’t launch past the title page!!!!!!
What do you expect to see? The game launch and load
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The one today 5/13/21

This is truly sad!! Smh

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Re: Game will not launch after update 1.41

Hero
@lynnvalero Moved your post to the console forum for help from a console player

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Re: Game will not launch after update 1.41

Hero (Retired)

@lynnvalero Please try to Rebuild Your Database [PS Safe Mode]

 

  • Turn off your console by holding the power button for three seconds. The power indicator will blink for a few moments before turning off.
  • Once the system is off, press and hold the power button again. Release it after you hear the second beep — one beep will sound when you first press, and another seven seconds later.
  • Connect the controller with the USB cable and press the PS button on the controller.
  • Select Rebuild Database

A troubleshooting thread is here that contains these steps as well: [Read First] Sims 4 Console Troubleshooting Guide

Message 3 of 3 (273 Views)