Game keeps crashing ps4

[Tigerrun777]

No I havent bought the island pack I just updated the July update version 1.16.

[EA_Mai · Accepted solution]

Hi everyone,

Thanks for your reports, we know this is not fun at all and the team is working on fixing this as soon as possible.

In the meantime, I'm going to close this thread and ask you to go here if your game is crashing when building doors and/or windows: https://answers.ea.com/t5/Bug-Reports/PS4-XB1-Game-crashes-when-building-doors/td-p/8027601. That way we can have a single discussion with all the information in the same place.

If the game is crashing for you under different circumstances, please, open a new thread with as many details as possible: what are you doing when the game crashes? What troubleshooting have you tried so far? Did it start just after the last update?

Thanks!
-Mai