June 2020 - last edited April 2021
Please see the current thread here Current Issues or Crashes Info Thread
A recent Patch has been released! Please update your game to V1.35 and then power down your console completely before restarting and launching the game. Hopefully that helps. If not please read below for direction on issues and open a bug report with more information when there is no current thread.
XB1 Update and Power Instructions
1. Turn off Your system completely
2. Make sure your game is up to date.
3. Make sure your Console system software is up to date.
PS4 Update and Power Instructions.
1. Turn off Your system completely, let it sit for a few minutes and power it back on.
2. Make sure your game is up to date.
3. Make sure your Console system software is up to date.
There are a few different crashes and issues, please read through the following carefully to get direction on any crashes or game issues you may have. All linked threads are relevant for everyone PC and Console. Please use them:
FAQ Guides
June 2020
This started up around 3 in the morning on June 4, a day after the new patch was released on June 3rd.
I've tried everything. Unplugging the xbox, restarting it but nothing has worked.
Need help. I don't wish to lose 3 years of gameplay due to this issue.
June 2020
@DejaCulpepper PC has been hotfixed already, we just have to wait for the patch to come to console. Do not delete your saves if they loaded fine and you had no issues before the patch.
Check all your saves to see if any load, as this issue is not affecting all saves. In the mean time you can play a save that loads or start a new save. The saves that are affected by this issue should still be okay after the patch.
June 2020
June 2020 - last edited June 2020
@HicksFamily6ix If your game crashes with an error code it will appear right away, either in the game screen as an error code, or the whole game crashes and an error code appears on the console, and a "report error" usually appears to send to your console maker.
June 2020
June 2020
@HicksFamily6ix okay, then does the other crash in the main post cover the kind of crash you are seeing?
There are currently two kinds reported, one with specific error codes and one with none or a general error code.
June 2020
June 2020
June 2020 - last edited June 2020
@HicksFamily6ix From my post above
If you crash when exiting the CAS/Build Mode/Travel and/or receiving error code CE-34878-0, Please see the following links and post there XB1 / PS4
If you aren't seeing an error code, there probably isn't one for your issue.
You can delete your autosave from in game when you open the save menu.
Please take the time to read through these posts.