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Frame rate drop, Sims 4 Xbox One

by 1of4
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Frame rate drop, Sims 4 Xbox One

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I've noticed a huge frame rate drop whenever I goto the a public place, ie: a bar, or a gym. It's alot worse in the City, so much so that the game becomes unplayable. Any news on whether theses issues are set to be fixed?
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Re: Frame rate drop, Sims 4 Xbox One

★★★★ Novice

Come to think of it, I'm having issues with that too. But it's at a residential house for my multiple households.

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Re: Frame rate drop, Sims 4 Xbox One

★★★★ Novice

I have contacted EA games support, about this very issue. They gave me the run around. They ran me through the same paces as Microsoft support did. Examples. Hard start the Xbox. Delete account, reload account. Hard start the modem. So, on and so forth. And here I see 2 more people,  having the same issues. And nothing posted from the community, or tech support, so on and so forth, as to a fix or it's being worked on. Which leads me to believe, EA games, don't know how to fix it, or they don't care. Posible reasoning, they have our money, no reason to fix it? At least, that's my best guess? EA GAMES, Please fix this. 

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