November 2020 - last edited November 2020
Please Patch your game to 1.34 to correct the crashing issue.
Please ONLY post about the crashing in this thread. For any other issue, please read this thread [Read First][Current Issues] Game Issues or Crashes Patch 1.33 (Nov 10 Update)
SimGuruNick Tweet regarding this issue.
These crashes can happen randomly, and are not reproducible. Please always submit a video, a note and a crash report when the game crashes using the PS4 Report Tool on your console.
If the crash is specific, and you can reproduce it, please post a bug report in the bug forums.
Please also be sure to read this post [Read First][Current Issues] Game Issues or Crashes Patch 1.33 (Nov 10 Update)
This is a new crash for PS4 users as of this patch 1.33.
The following is general troubleshooting, and most likely will not help with this specific issue.
1. Turn off Your system completely, let it sit for a few minutes and power it back on.
2. Make sure your game is up to date.
3. Make sure your Console system software is up to date.
4. Uninstall and Reinstall the Game.
Go to Settings > Application Saved Data Management > Saved Data in System Storage > Delete.
Select a game or application.
Set check marks beside the data you wish to delete or Select All.
Select Delete > then OK to confirm your decision.
Solved! Go to Solution.
November 2020 - last edited November 2020
Hello all.
We just released a patch (Version 1.34) on PS4 and XBOX One to fix many of the crashing issues being experienced.
Please update your game and give it a try. If you're still running into random crashes, please let us know.
Thank you for your patience.
This account is no longer accepting Direct Messages. If you need to send a Direct Message, please send it to TheSimsDirect. Thank you.
November 2020 - last edited November 2020
Game has crashed 3 times for me on PS4 pro in the past hour after the latest update. It's unplayable, I boot up the game load up my household, my console sounds like it's about to explode then it crashes.
Been playing the game for the past few days after buying get famous, no issues other than its usual laggy and unresponsive performance issues. New patch dropped, I downloaded it and then the crashing happened. I can't play the game at all now after wasting my money on get famous.
Yous really need to get your priorities straight, another expansion pack and some daft skin tone sliders when the game is STILL plagued with bugs and performance issues. I've spent a fortune on this garbage!
November 2020 - last edited November 2020 by crinrict
Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Latest
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Going on a date and it just crashes
What happens when the bug occurs? As above
What do you expect to see? I was asked out on a date and in the middle of the date it just crashed and gave an error
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Help
Edit By Crinrict: Added Tag to Title, Adjusted Title
November 2020
November 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2020
November 2020 - last edited November 2020
I'm getting this too, and I'm also on PS4. Since I downloaded the patch, my game had crashed three times. I haven't even been able to PLAY yet because of this. I know to expect that every patch will break things, but this crashing issue is making the game unplayable.
November 2020
Same here, crashed 3 times in one hour on PS4 after installing update, going through the arduous process of reinstalling the game and all the dlc to go for my 4th attempt, not holding my breath though.
November 2020
Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? EP05:1.assets.live-ep05.134
What expansions, game packs, and stuff packs do you have installed? All except for Luxury Party Stuff, Realm of Magic & Journey to Batuu
Steps: How can we find the bug ourselves? Play gameplay. I have found there is no specific trigger after running through multiple save games / game play options.
What happens when the bug occurs? During usual gameplay game freezes, crashes and error code (CE-34878-0) pops up. I am then asked to close the game
What do you expect to see? I expect to play my game without it crashing
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Latest patch, installed today 10th November at 18:40, finished by 19:00 first glitch occurred at 19:08
Image of the error message that appears on PS4 after game crashes
November 2020
Same issue on PS4. Crashed 3 times in one hour after update