Help us improve Answers HQ! Take Survey No, Thanks

Expansion Pack on Xbox 1

by camerm1
Reply

Original Post

Highlighted

Expansion Pack on Xbox 1

★★ Newbie

Hi how do I get the expansion pack I paid for on Xbox one to show up in the game? My daughter is young and she plays it. She asked for the pets and I bought it and installed it but it’s not showing up in the game. We uninstalled both and restarted. Still not there. What am I doing wrong? Thanks in advance. 

Message 1 of 4 (158 Views)
Highlighted

Re: Expansion Pack on Xbox 1

[ Edited ]

@camerm1 Are there any other troubleshooting steps you have tried? Like powering down your console completely (not rest mode)? Press and hold the XBox button on the console until it shuts down. Wait 10 seconds and then power the console back on. Hopefully this fixes things and your packs will appear properly in your game.

 

Btw- I think your daughter is going to LOVE Cats and Dogs, it's one of my favorite packs :D

 

#stayandplay

Message 2 of 4 (147 Views)
Highlighted

Re: Expansion Pack on Xbox 1

Hero
@camerm1 Moving this to the console forum.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 3 of 4 (116 Views)
Highlighted

Re: Expansion Pack on Xbox 1

Champion

@camerm1 There's a thread here that may help https://answers.ea.com/t5/Technical-Issues-Consoles/FAQ-Sims-4-Console-DLC-Issues/m-p/8776113#M6546



I don't work for EA. I'm a player helping other players.
Sims 4 Console FAQ | Sims 4 Console Patch Notes
If a post solved your issue, don't forget to mark it as a solution!

Message 4 of 4 (52 Views)
Twitter Stream