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rRivals's avatar
rRivals
4 years ago

Re: UNLINK AMAZON PRIME ACCOUNT FROM THIS ACCOUNT

Nope, I was just having problems with my account but it was in relation to Apex Legends, but as far as I was able to tell it's just for unlinking an EA account, not game-specific. I was just trying to find a way to report/get help on that and this post seemed relevant enough for me to link it as you had mentioned the page just before.

2 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago
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    @rRivals wrote:

    Nope, I was just having problems with my account but it was in relation to Apex Legends, but as far as I was able to tell it's just for unlinking an EA account, not game-specific. I was just trying to find a way to report/get help on that and this post seemed relevant enough for me to link it as you had mentioned the page just before.

    @rRivals 

    I raised it up to the team to get this looked into. What I recommend doing is reaching out to our Support team to get further assistance with this. As far as I'm aware you should still be able to un-link your Prime account from your EA account with the assistance of an Advisor.

    Thank you for flagging this down to us.

    EA Help on Twitter

    https://twitter.com/EAHelp

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    https://help.ea.com/en/help/faq/using-ea-help/

  • rRivals's avatar
    rRivals
    4 years ago
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    Hey.

    I've tried but I've had no luck as I keep getting my case continued by different people and they keep trying to get me to do the same thing. It was for the Wattson Twitch Prime skin, but it ended recently so I'm not fussed about it anymore, it's alright. I'll have another look at it if the link to the tool (that is currently broken) gets fixed.

    Have a good one!

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AMAZON PRIME ACCOUNT FROM THIS ACCOUNT","id":"message:8997067","entityType":"FORUM_TOPIC","eventPath":"category:madden-nfl-en/category:ea-forums-en/community:tghpe58374board:madden-nfl-mobile-en/message:8997067","revisionNum":1,"repliesCount":10},"Conversation:conversation:8997067":{"__typename":"Conversation","id":"conversation:8997067","solved":true,"topic":{"__ref":"ForumTopicMessage:message:8997067"},"lastPostingActivityTime":"2022-07-12T06:44:04.472-07:00","lastPostTime":"2022-07-12T06:44:04.472-07:00","unreadReplyCount":10,"isSubscribed":false},"ModerationData:moderation_data:8997071":{"__typename":"ModerationData","id":"moderation_data:8997071","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:8997071_1":{"__typename":"Revision","id":"revision:8997071_1","lastEditTime":"2021-10-20T17:25:33.197-07:00"},"ForumReplyMessage:message:8997071":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:3006176"},"id":"message:8997071","entityType":"FORUM_REPLY","eventPath":"category:madden-nfl-en/category:ea-forums-en/community:tghpe58374board:madden-nfl-mobile-en/message:8997067/message:8997071","revisionNum":1,"uid":8997071,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:madden-nfl-mobile-en"},"conversation":{"__ref":"Conversation:conversation:8997067"},"subject":"Re: UNLINK AMAZON PRIME ACCOUNT FROM THIS ACCOUNT","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:8997071"},"body":"

Nope, I was just having problems with my account but it was in relation to Apex Legends, but as far as I was able to tell it's just for unlinking an EA account, not game-specific. I was just trying to find a way to report/get help on that and this post seemed relevant enough for me to link it as you had mentioned the page just before.

","body@stringLength":"343","rawBody":"

Nope, I was just having problems with my account but it was in relation to Apex Legends, but as far as I was able to tell it's just for unlinking an EA account, not game-specific. I was just trying to find a way to report/get help on that and this post seemed relevant enough for me to link it as you had mentioned the page just before.

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ACCOUNT","moderationData":{"__ref":"ModerationData:moderation_data:8997072"},"body":"
@rRivals wrote:
\n

Nope, I was just having problems with my account but it was in relation to Apex Legends, but as far as I was able to tell it's just for unlinking an EA account, not game-specific. I was just trying to find a way to report/get help on that and this post seemed relevant enough for me to link it as you had mentioned the page just before.

\n
\n

@rRivals 

I raised it up to the team to get this looked into. What I recommend doing is reaching out to our Support team to get further assistance with this. As far as I'm aware you should still be able to un-link your Prime account from your EA account with the assistance of an Advisor.

\n\n

Thank you for flagging this down to us.

\n\n

EA Help on Twitter

\n

https://twitter.com/EAHelp

Live-Support

\n

https://help.ea.com/en/help/faq/using-ea-help/

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Hey.

I've tried but I've had no luck as I keep getting my case continued by different people and they keep trying to get me to do the same thing. It was for the Wattson Twitch Prime skin, but it ended recently so I'm not fussed about it anymore, it's alright. I'll have another look at it if the link to the tool (that is currently broken) gets fixed.

Have a good one!

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