May 2020
I have not been able to load or play any games since Saturday, May 10th. Every I go to POGO, I have to sign in. I am very frustrated and may cancel my subscription.
Solved! Go to Solution.
May 2020
Hey there, @flashofgreeneyes. I'll be happy to help get you back into the games.
To start, please try our HTML5 troubleshooting and let me know how it goes. If you have trouble with any of the steps, let me know which one and I'll be happy to walk you through it.
Arrenai
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May 2020
May 2020 - last edited May 2020 by EA_Arrenai
My 145,million plus tokens still show but where can I use them ? Friend said they are now worthless. 15 years of building ,playing hope she was wrong
[CM Edit: Removed ALL CAPS to adhere to the Answers HQ rules.]
May 2020
@dewworms55 You had 2 million gems? Or do you mean tokens?
May 2020
Tokens have been worthless for a while. There isn’t anything to use them on. Now you can earn Pogis which actually give you the chance to get useful things like power ups for games.
May 2020
A few of the Pogo games which are running for badges, cannot download. Mahjong Sanctuary is an example. Other Mahjong games loaded, not Sanctuary. A few other games do not download, either. For 4 months I have been trying them, to no avail. Also, concur regarding missing gems, points so on. Paying for something monthly, you expect it to work at least 90% of the time.
Deborah~
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May 2020
Hey there, @flashofgreeneyes. I'll be happy to help get you back into the games.
To start, please try our HTML5 troubleshooting and let me know how it goes. If you have trouble with any of the steps, let me know which one and I'll be happy to walk you through it.
Arrenai
Did you receive an awesome, helpful response? +XP!
Was your issue resolved by a great post? Accept as Solution
ASK. ANSWER. LEVEL UP.
May 2020
i have same problem thinking about leaving this site
May 2020
Hey there, @ayeaye11lc. I'd love to help out and get you back into the games.
Have you had a chance to try the troubleshooting that I linked in the post above yours?
Arrenai
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May 2020
Hey there, @flashofgreeneyes and @ayeaye11lc. I'm just checking in. How did the troubleshooting for for you?
If you're still having difficulty after running the troubleshooting, please try gathering a DxDiag and attach it to a reply to this thread, and we'll be happy to take a look.
Arrenai
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Was your issue resolved by a great post? Accept as Solution
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