Unable to authenticate error

[Player_re5t9gna]

When I try to play scrabble an error message comes up "Unable to authenticate" restart or reconnect comes up over and over.

[EA_Arrenai]

Hey there, @Player_re5t9gna.

Let's see if we can track this down. Can you share your Pogo Compatibility Tool information? It would help a ton.

Arrenai 

---

Did you receive an awesome, helpful response?  +XP!

Was your issue resolved by a great post?  Accept as Solution

ASK. ANSWER. LEVEL UP.

[EA_Arrenai]

Hey there, @Player_re5t9gna. I'm just checking in. Are you still getting the authentication error in-game?

Arrenai 

---

Did you receive an awesome, helpful response?  +XP!

Was your issue resolved by a great post?  Accept as Solution

ASK. ANSWER. LEVEL UP.