February 2021
RE: POGO QUINNS AQUARIUM
Purchased 600 for $39.99. which is shown at the top of the game page, however, at the bottom of the page it shows 0.
Please correct or refund.
I've been a Pogo member for 20 yrs and never had any problems until now.
Please correct or refund.
Marilyn Wilkerson
Mizsunstar
[edit: email address removed]
February 2021
I’m not sure if I totally understand. Did you buy gems? Are you trying to get power ups for Quinn’s?
February 2021
February 2021
So the amount for power-ups was deducted from your gem total?
You will probably need to contact EA and open a case.
February 2021
I thought that was what I was doing by contacting you.
February 2021
This is Answer HQ, mostly players helping players. Some Pogo staff come here but they won’t be able to help you with account issues.
February 2021
Hey @Mizsunstar,
As @Moogan1201 mentioned, you will have to reach out to EA Help and talk to one of the Game Advisors so that they can look into your account and help you with this issue.
This is how you contact EA Help:
Hopefully, this can be resolved for you soon.
- Leeloo
Reset, update, or link your account information.
View more on EA Help