March 2023
I reached out to EA last evening and was on the phone for over an hour and they were not able to assist me. Then when I asked for my gems back they told me they could not refund me. After all was said and done they told me they had to end my phone conversation because they were having technical difficulties and could no longer assist me. The problem could not and did not get resolved. POGO needs to do something to fix this and repay the gems or give credit for the games purchased.
March 2023
Fortunately, I purchased only one for Word Whomp, tried to activate it and got the System Unavailable message.
I thought my transaction must have not gone through, so I purchased it again. Tried to activate - same message.
I cut a problem ticket with EA and have yet to get a reply. Probably because they're inundated with problem tickets!
March 2023
March 2023
Hi @cp9196 Thanks for trying those steps, it seems we may have had a brief issue that should now be cleared. Can you check now if you progress continues when playing?
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
March 2023
March 2023
why does this happen.no credit for binging on a G-ball it has happen 10 + times
sangel249
March 2023
Feb 28, 2023
Learning from Dad Badge
-16 Gems
Feb 28, 2023
Aaaarf Matey Diamond Badge
-20 Gems
Feb 28, 2023
Learning from Dad Badge
-16 Gems
Feb 28, 2023
Flight Crew Badge
and they an't in my book ether I looked
March 2023
Hey Everyone,
Thanks for letting us know what you are running into with Pogo.
If you are still seeing an issue with activating a challenge, not seeing progress, or purchased a badge/challenge more then once let us know the following.
Thanks!
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
March 2023
March 2023
The new Captain Challenge that was released on February 28th is missing the badges. If you play it you will get no badges awarded. And those badges do not show in the Badge Library.
Every one I know that has completed this been awarded zero badges.
Can this please be passed to the appropriate team?
Reset, update, or link your account information.
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