Message Center problem

by flawlessWayne384
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Original Post

Accepted Solution

Message Center problem

★★★ Newbie

Message Center is messed up. I cannot originate a message to my friends. I can receive messages and answer them only. I can't delete messages that

I have sent. The subject will not allow me to erase it so I can't put in subject which is probably the main problem. The boxes that are suppose to be available

to delete messages are not available on ones I want to send or have sent. They are available on ones that I receive only.

Message 1 of 2 (160 Views)

Accepted Solution

Re: Message Center problem

Community Manager

Hi @flawlessWayne384 

  

Can you try going through the following steps and let us know if you continue running into issues after? 

  • Restart your device and modem/router then try to load your game     
  • Clear your Cache/Cookies (<-- link)   
  • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
  • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
  • Try another Browser (Chrome, Edge, Safari

Thanks!   

 

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Message 2 of 2 (137 Views)

All Replies

Re: Message Center problem

Community Manager

Hi @flawlessWayne384 

  

Can you try going through the following steps and let us know if you continue running into issues after? 

  • Restart your device and modem/router then try to load your game     
  • Clear your Cache/Cookies (<-- link)   
  • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
  • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
  • Try another Browser (Chrome, Edge, Safari

Thanks!   

 

Illium.png

Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Message 2 of 2 (138 Views)

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