April 2020
Everytime I try to log in I get the normal log in screen, fill it out and hit enter. Instead of going to the home page of Pogo, I get a screen saying the page could not be found, then I get another screen that looks like the page you get when you sign out. I hit sign in and it takes me back to the normal log in screen and asks for my password again. Then I finally get to the Pogo home page.
I'm playing on Chrome. This has been happening for about a week.
Everything else works fine.
May 2020
Hey there, @swedestitch.
Let's see if a little troubleshooting can get you back into the game. Please clear your browser cache and let us know how it goes for you.
You can also try another browser to see if it improves the login experience.
Arrenai
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May 2020
May 2020
May 2020
May 2020
Hey there, @swedestitch.
When you access Pogo.com, are you using a bookmark or are you typing in 'pogo.com' into the address bar?
Arrenai
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May 2020
Hey there, @swedestitch. I'm just checking in. Are you still having some oddities when logging into the website?
Arrenai
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May 2020
Still having problems, log in from Goggle page, when I fill in the sign in info and hit enter I get a screen saying Pogo has encountered an error - then I have to enter my password again. Then it goes to the Pogo main screen. Sorry I didn't get back to you sooner. Been hectic as I'm the "teacher" for our grandson as his parents have to work. Crazy year so far!
May 2020
Hey there, @swedestitch. Thanks for the update.
It sounds like it may be a cookies issue, where it's having a difficult time telling the browser you're logged in. As a test in your browser, do you mind enabling third-party cookies and disabling Do Not Track to see if it improves the login process for you?
Arrenai
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May 2020
Hey there, @swedestitch. I'm just checking in. Were you able to test using third-party cookies yet?
Arrenai
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